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Unhappy with your charger? Tell us about your problem. We will try to help you

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emily|Post time:9-15-2017 23:42:10 View:373|Reply:9

We have known that some of the chargers included with this model of tablet have had problems of overheating, stop working. From Chuwi we want to assess the scope of this incident to inform our supplier. If you are one of those who have had problems with the charger, please send an email to service@chuwi.com indicating us approximately due hours and the current status of the charger. We will contact you. Your message is very important to us, please collaborate.
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mgeorgescu1990| Post time 8-24-2017 03:32:45 | Show all posts
Edited by mgeorgescu1990 at 8-24-2017 03:45

Send an e-mail? But does anyone answer to those e-mails? I sent like 4 e-mails weeks ago and nobody answered. Also, you could help me by convincing your seller Andy to give me a refund for a product that broke in ALMOST 2 weeks. You want details ? look LINK Thank you.
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Techdragonz| Post time 8-24-2017 07:39:40 From the mobile phone | Show all posts
Oh god, haven't we already had multiple forum threads with this? Can't it manually be viewed by the staff?
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manonegra222| Post time 8-24-2017 07:54:42 | Show all posts
mgeorgescu1990 replied at 8-24-2017 12:32
Send an e-mail? But does anyone answer to those e-mails? I sent like 4 e-mails weeks ago and nobody  ...

I have read your link and seen your thread and your problem. I think Chuwi wants to assess the scope and see if it is a widespread problem. It costs nothing to respond with an email and receive a personalized response. Thank you for your feedback that will serve to improve.
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steward00| Post time 8-25-2017 03:59:31 | Show all posts
Hi Emily, my charger has a problem of leakage and i can feel electric shock while charging
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manonegra222| Post time 8-25-2017 16:39:09 | Show all posts
Edited by manonegra222 at 8-26-2017 05:46
steward00 replied at 8-25-2017 12:59
Hi Emily, my charger has a problem of leakage and i can feel electric shock while charging

Send an email please
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emily| Post time 8-25-2017 18:26:28 | Show all posts
steward00 replied at 8-25-2017 03:59
Hi Emily, my charger has a problem of leakage and i can feel electric shock while charging

hello, dear, Please send me follow information for the delivery to this email jeff@chuwi.com : . So we can arrange the ship ASAP.
a. Your Name:
b. Country:
c. Region/State:
d. City:
e. Street:
f. Post code:
g. Tel:
H.Email
have a good weekend
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guggaburggi| Post time 8-26-2017 14:51:38 | Show all posts
steward00 replied at 8-25-2017 03:59
Hi Emily, my charger has a problem of leakage and i can feel electric shock while charging

This leakage is due to the charger not being grounded. It's pretty normal in some chargers. However with Chuwi I have noticed that there's a bit more leakage than with most chargers.
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Techdragonz| Post time 8-27-2017 12:49:34 | Show all posts
Well, when a company uses a conductive shell, the charger needs to be grounded. Otherwise it's not that big of an issue...
I'm not weird. I'm limited edition | I'm glad to be of your service | Contact me if you need any help
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steward00| Post time 9-15-2017 23:42:10 | Show all posts
guggaburggi replied at 8-26-2017 14:51
This leakage is due to the charger not being grounded. It's pretty normal in some chargers. Howeve ...

Surbook charge seems even worse, annoying electric noise.
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