Well, there is a reason this forum exists. It's made for helping people too. We "mods" are here to help people too, and generally speaking we do help, and we do report the issues to chuwi themselves as we are in direct contact.|
If you have any issues, just post them in the forum, we'll try to help. And if we cannot help, contact them via mail. They opened new repair centres in Europe, doesnt that already show initiative? It is getting better, it just needs some time.
Truth be told, every chinese brand has this 'issue' and it is being worked on!