yea, but I hoped Chuwi will at least help me solve this problem or tell me what I should do. They didn't even reply on email!! I know how to fix this issue (I need to write new bios to chip with CH341A). I just wanted to know if they will help me and as you can see they are tellin me to refresh Windows while laptop is bricked... I have no words for this... Disappointed with Chuwi Service and I wont make any CHUWI review/recommendation on my 30k sub channel as they dont care about customers.