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Black Screen error on Chuwi Hi10 Plus

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Chuwiaficionado|Post time:6-6-2017 18:36:26 View:599|Reply:2

Hello,
Has anyone experienced an issue with a black screen appearing periodically on their Hi10 Plus (z8350 or z8300).  It normally lasts for 2-3 seconds and then goes back to normal. I reinstalled a fresh copy of Windows 10 and updated all of the drivers but the issue did not go away. In the events log of the video card in the Windows 10 device manager it shows the following message: 4101 display error (IGFX stopped responding and has successfully recovered).  Do you think maybe this is a problem with the BIOS?  Thank you for any advice that anyone may have.
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doodzilla| Post time 5-18-2017 07:49:24 | Show all posts
How often does this occur? If you watch an entire movie on your Hi10 Plus, how many times might it occur?
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doodzilla| Post time 6-6-2017 18:36:26 | Show all posts
Yo. Any update?
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