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[Hi10 Pro] Windows screen rotation not working

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xoft|Post time:3-9-2017 11:22:24 View:433|Reply:5

Hello,

I found out that my Hi10 Pro doesn't automatically rotate the screen when switching from portrait to landscape in Windows. In Android, it all works fine. After googling around, the only mention I found of a similar issue was a year ago on a Hi8, caused by a software update and then fixed by a bios update. Does anyone experience the same issue on the Hi10 Pro, and does anyone know of a fix?

I honestly don't know whether my Windows installation was updated or not, I kinda ignore the Windows Update, and didn't mess around with its settings. MS and Chuwi seem to be on the opposite sides here, one says "warranty lost if updated", the other says "cannot disable updates".
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deejay1963| Post time 3-9-2017 08:53:57 From the mobile phone | Show all posts
reinstall / update the graphics driver and see what happens. also check display settings for the auto rotate setting.
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xoft| Post time 3-9-2017 09:14:59 | Show all posts
I have tried toggling the auto-rotate settings, of course, doesn't help at all.

How do I reinstall / update the graphics driver? Are there any driver files for download? How do I trust such files?
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deejay1963| Post time 3-9-2017 09:18:08 From the mobile phone | Show all posts
download from intel download centre. or use their (intel) auto driver update app.
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xoft| Post time 3-9-2017 09:45:51 | Show all posts
I tried updating the driver from the Computer Management console, it found a new driver and, while installing it, the screen actually rotated back and forth once. But then, nothing again. So it seems it's more like a configuration issue than anything else. I've tried looking for any relevant options in the Intel's control panel, but didn't find anything much. There's an option to manually set one of the four rotations, and another option to set up hotkeys for any of those rotations; I had already disabled the hotkeys before.

I'll try if I can find anything even newer on the Intel site and retry with that.

Thanks for the help.
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deejay1963| Post time 3-9-2017 11:22:24 From the mobile phone | Show all posts
it could be configuration issue, for that check the display settings - allow the pc to auto rotate- setting. it also could be a sensor driver issue, check the device manager for the presence of rotation sensor or if any yellow exclamation mark is next to the sensor item in device manager.
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