FWIW, my take based on your info: that's an example of a letdown in the face of the challenge of "agile manufacturing". Too many "moving parts" needing "cascading information" updates, about consequences and responsibilities. Other manufacturers avoid so many changes and improvements because of such pitfalls, and simply create yet another model. Like Samsung does. They have a "crazy" amount of device models.
But that's also an example to double check specs before assuming having the most recent information. Like the in hindsight understandable scepticism of Technisol, but perhaps less negative stance against marketing and manufacturer. And continually looking out for the language barrier. While remembering together that Chuwi's specs is more "dynamic" like deejay1963 said about improvements and changes between product lots.
If Chuwi takes responsibility when it's their fault and keep doing their best, then that's all we can ask for. I know such situations like you described is a huge letdown, but it's not the "default experience" with Chuwi products either. Right?
"Graceful" fail-recovery needs continual practice from everyone, including ourselves. Yes?
-- http://forum.chuwi.com/forum.php ... 1&fromuid=19651