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Chuwi Hi12 y HiPen H1

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Frana|Post time:6 day(s) ago View:50|Reply:5

Edited by Frana at 4-19-2017 09:04

Buenas a todos, me gustaría haceros una consulta. hace sobre un mes adquirí en GearBest una Chuwi Hi12 (con el nuevo procesador y ponía que la pantalla era de 12¨2 pulgadas), adquirí también el teclado y un lápiz HiPen H1. Todo funciona perfectamente, excepto el HiPen H1, les comenté a GearBest mi problema y me han vuelto a enviar otro. Para mi sorpresa tampoco funciona. ¿Alquién podría darme alguna idea que puede pasar? He visto algún video por ahí sobre el pen y parece que no tengo que habilitar nada. No creo que dé la casuallidad que los dos pen no funcionen.
Estoy algo desesperado y algo frustado respecto a este tema.
Gracias anticipadas.
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Hackerjac| Post time 6 day(s) ago | Show all posts
If your serial number is higher than XXX201704XXX, you can't use the H1 pen, since they have another screen, you then need the H3 pen
I do NOT work for Chuwi. Please DO NOT pm or email me with problems you may have!
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Frana| Post time 6 day(s) ago | Show all posts
Where can I see the Serial Number of my Hi12?
Thanks in advance
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Hackerjac| Post time 6 day(s) ago | Show all posts
Frana replied at 4-19-2017 19:37
Where can I see the Serial Number of my Hi12?
Thanks in advance

On the back of the tablet, in the buttom


serial.jpg
I do NOT work for Chuwi. Please DO NOT pm or email me with problems you may have!
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Frana| Post time 6 day(s) ago | Show all posts
Edited by Frana at 4-19-2017 11:35
Hackerjac replied at 4-19-2017 11:22
On the back of the tablet, in the buttom
Thanks.
This is my Serial Number
Hi12 Q64G45170101459

I don´t know if this serial number is higher or not.
Could you tell me?
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Hackerjac| Post time 6 day(s) ago | Show all posts
Frana replied at 4-19-2017 21:30
Thanks.
This is my Serial Number
Hi12 Q64G45170101459

I'll try to get in touch with Emily tomorrow, curse that serial number is a batch of special custom tablet from our customer, i don't have info about what stylus that works with them
I do NOT work for Chuwi. Please DO NOT pm or email me with problems you may have!
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