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Hi13 Pen problems

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jaysonplazo|Post time:The day before yesterday 10:05 View:4472|Reply:65

Mitch33| Post time 2-9-2018 07:03:24 | Show all posts
MemberChuwi replied at 2-9-2018 06:31
How naive can people be? Does anybody believe in advertising? Most told there is pure rubbish. Shut  ...

You know where I live (Europe) and even Korea products  (Samsung), and USA etc.. when they advertise that something is like that, so it's really like that - it HAS to be really like that. Of course I searched for "drawing with ... Tablet" on youtube.
If you mean that CHUWI and China advertise for something that doesn't exist, and if it's the rule for China products, well I'll know in the future...  
I Just thought that some China Manufacturers were aiming not to cheat, and thought CHUWI was one of them, that's why I ordered.

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ZenBalancer| Post time 2-12-2018 01:40:41 | Show all posts
Mitch33 replied at 2-9-2018 16:03
You know where I live (Europe) and even Korea products  (Samsung), and USA etc.. when they adverti ...

Chuwi doesn't cheat, but it has to cut some corners for the price-point. But even that improved with their newer higher end products like the Chuwi CoreBook. But the main demographic they state in their mission statement is "entry level". Artists need a different segment of entry level, "entry level for artists".

You can draw with the Hi13 as demonstrated by a few. But is it ideal? No. Much less so than ideal. Even writing is not optimal, but works above average for the entry level segment in China, and the HiPen H3 could very well be equiped with the advertised double precision chip. The corner cut here however, is the practical research and development for better quality control criteria.

Check the USI stylus initiative for possible future improvements in this regard.

Don't assume anything, or at least don't assume much, be it about a product from China or Europe. In practice there is almost always a(n unforseen or even misleading) caviat.

Chuwi improves often, just not on all points retroactively. They did offer replacement adapters for the problematic one provided with the first generation. So there is some retroactive accountability. But it remains limited to the absolute necessary or fixable. The stylus precision and fine-use-cases usability scenarios for the current generations, perhaps even including the CoreBook, is beyond Chuwi's current practical scope.

Even if a Class-Action lawsuit was practical in this case, the advertised specs checks out. It's just not in practice as accurate as most artists need it. They never advertised for artists specifically, it remains advertised as a "entry level" general use-case device. Not more.

I'm sorry for your experience though, I empathize nonetheless. It's not the optimal choice for your use-case it seems. And I warned in threads and posts that got left to the past by increase in more recent threads and posts.

Good luck though.
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Mitch33| Post time 2-12-2018 15:52:40 | Show all posts
Edited by Mitch33 at 2-14-2018 03:36

THanks for your answer. It's too bad, the screen is really cool.
But we must admit that what is written here http://en.chuwi.com/product/items/Chuwi-HiPen-H3.html will attract anyone who wants to draw / write on a tablet :
"writing smooth and natural ... 99% sensitivity... 1024 levels of pressure.. can identify less than 30 degrees writing angle"  

I know this is less than what an Ipad Pro with Apple pencil can offer, but I expected to get only that, not more... but not less than described
In fact, I can't even draw a neat circle slowly, it makes 'scales'...
Fortunately, I have an old Lenovo THinkpad with stylus, really better for drawing compared to Hi13

Question to technicians : if a company comes out with a perfect Universal Stylus like you mentionned above & his own drivers, will the problems be solved (lack of sensivity, slow diagonals drawings making scales,...) ?
Or is the problem within the Tablet itself (hardware, touchscreen, etc...) ?

Edit : to those who say that "we get what we pay for, don't trust what is advertised".  if I knew, I'd buy Cube i7 https://www.youtube.com/watch?v=SUyoy-8iOsc
- As cheap / Chinese too / does what he advertises / pressure sensitive, no zigzag when drawing... I was attracted by the big screen of the Chuwi, I lost :/
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ZenBalancer| Post time 7 day(s) ago | Show all posts
Edited by ZenBalancer at 2-18-2018 18:15
Mitch33 replied at 2-13-2018 00:52
THanks for your answer. It's too bad, the screen is really cool.
But we must admit that what is writ ...

Techdragonz for instance had a unit that was above average in that regard! So in his, and other similar cases, let's say they got lucky.

writing smooth and natural ... 99% sensitivity... 1024 levels of pressure.. can identify less than 30 degrees writing angle

Unlike their general mission statement, I would say in that description of the Hi13 the "natural" part is misleading. The rest of the specs could check out and be absolutely true.

R&D about actual results of the design and implementation is lacking to set necessary increase in criteria for quality control.

The USI initiative has Goodix the company onboard, which is whom Chuwi and many others rely on for their touchscreen and stylus support. But the USI has a specific implementation that many other organizations are onboard like Intel, Wacom and Lenovo (LG [behind OLED] withdrew from the initiative it seems, they're no longer on the list) and recently even Google joined, that seems to promise the best the current industry as a collective is trying to bring forth. Apple ("pay up and deal with limitations") and Samsung (behind QLED and different sPen implementations) are not onboard, possibly because their R&D are far ahead in similar regards (probably costed more and/or got specific talent onbaord). Edit: But now that I think of it, the USI initiative doesn't necessiarly seem to be focussed on artists.. so possibly it won't be perfect starting with USI v1. /Edit.

I would guess, just a guess, that units from similar Chinese brands have a similar inconsistency in quality control criteria, and you might still be a lot more subject to luck than you'd want to or expect. Even high end ones have a percentage of let downs of the same models.

When choosing mission-critical units of any kind for anything, it's best to get something easily returnable and easily refundable, dependent on the (web) retailer and shipping distance. To try again with the same or other (brand) models.
Chuwi is a consumer brand, that can be used for professional use-cases but is in practice not recommended for it, imo. It's often nice, a more affordable "plus". But you need a better primary unit.

You didn't lose, you gained some practical experience. Like someone else told me when I was mislead by the face value of misleading less knowing marketing department. Theoretical quality by design or that of a prototype, is not the same as mass production in practice.

Edit: I replied because Chuwi engineers generally don't respond to posts on the forum (even if they read it) unless someone gets something specific to their attention I think. The Emily account could be your best bet to get feedback, but even then not much can be disclosed or be absolutely sure about before Chuwi is ready for an official public announcement, within reason.

Edits: addition to premature reply, spelling, clarity + some little updates

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ZenBalancer| Post time 3 day(s) ago | Show all posts
Mitch33 replied at 2-13-2018 00:52
THanks for your answer. It's too bad, the screen is really cool.
But we must admit that what is writ ...

I've added some info about USI in my existing thread: https://goo.gl/1B3hxW

Whether the USI v1 specs address all of your issues in the future or not, will have to be seen I guess. In reviews maybe. But the mass production QC criteria and luck factor will remain though, so see my earlier remarks on that regard.
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robsm1th| Post time The day before yesterday 10:05 | Show all posts
I'm finding the pen very basic and mostly useful as a pointing tool.  I certainly don't believe the claimed pressure sensitivity.  Also sometimes it refuses to work at all.
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