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How to solve "the tablet can not turn on"

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emily|Post time:5-20-2017 04:45:43 View:2626|Reply:5

Edited by emily at 4-24-2017 02:02

If your tablet can't turn on, please try to following methods:

1. Tablet without power (less than 1% of the electricity)
If you press the power button, you can plug in the adapter charging for half an hour to 1 hour then trying to boot to see whether there is improvement;

2. Adapter or data line is bad
In other equipment (such as mobile phones, equivalent current and voltage plate) to test whether the normal charge, if not normal, please replace the adapter, charging line.

3. False crash status
Plug in the adapter to  charge the tablet , charging time is about 1 hour ,then long press the power button for 15 seconds to reset, after 5 to 10 seconds to restart the tablet.

4. the press button is broken
The power button is broken, no touch, leading to the power button can't normal  be used, need to assemble the machine shell key or FPC ribbon cable again.

5. USB Charging Defective
You can check USB interface whether it is abnormal, such as damaged, pinhole offset, plug the USB cable charging and feel loose, you can be sure that  the USB interface is bad, resulting in plug-in adapter is not charging,  it need to replace USB interface;

6. the battery is bad
Plug in the adapter after the charge indicator has a flash, boot prompts 100% power, the adapter pulled out  it immediately shutdown, this phenomenon is a bad battery problem,  you can replace the battery;

7. the display is bad
Turn on the tablet, the back of tablet appear light display, forced long press the power button for 15 seconds can also appear a normal backlight prompts to turn off, the tablet this phenomenon is in consequence of bad display, you can replace the display;

8. the display FPC cable  is bad
The customer accidentally thrown  the tablet in the cause of using it, or the battery loose lead to the display FPC cable fall off,  resulting in the machine does not boot, need to disassemble the flat battery power and re-insert the FPC cable, or bad cable need to replace the cable.

9. BIOS drop out
Need to disassemble the machine with a jig on the computer to brush BIOS, it can not directly use U disk to operate;

10. bad motherboard
The motherboard is bad, and the hardware needs to repair

If it can't still solve your problem, please contact your seller and return it for repair, or email to service@chuwi.com.


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ZenBalancer| Post time 4-25-2017 10:38:03 | Show all posts
An example of this thread being used for troubleshooting relevant issues: http://forum.chuwi.com/thread-3981-1-1.html

And one equally specific situation that doesn't seem to be covered by the content here of the OP thus far, so perhaps can lead to further expansion or refinement to include this situation: http://forum.chuwi.com/forum.php ... 5&fromuid=19651
Reply button? Also lists for a response, @username doesn't.
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Rorence| Post time 5-8-2017 00:02:00 | Show all posts
After reading the whole post, I have learned more about this topic. Thank you so much.
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Spekkie| Post time 5-19-2017 05:07:24 | Show all posts
I have This problem:
4. the press button is broken
The power button is broken, no touch, leading to the power button can't normal  be used, need to assemble the machine shell key or FPC ribbon cable again.

And my cable is broken(see picture).
Where can I get a new one?
Hi12 button cable.jpg
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emily| Post time 5-19-2017 19:12:17 | Show all posts
Please cotnact your seller and return it for repair.
Or email to service@chuwi.com
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Spekkie| Post time 5-20-2017 04:45:43 | Show all posts
emily replied at 5-19-2017 19:12
Please cotnact your seller and return it for repair.
Or email to

Sending it back will take much to long...
I have send an email to service@chuwi.com, but no response yet...
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