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Screen not turning on after sleep mode (DualOS)

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StarshineBomber|Post time:8-12-2017 09:40:15 View:499|Reply:6

Hello, i've been trying for the last days to get my Hi12 to work properly, but i noticed that when i'm logged in windows, the screen does not turn on at all when i close the tablet on the keyboard or if i press on the power button to put it to sleep, when i'm on the login screen it does not do it at all. Any solutions about that? I'm getting really mad at that problem.
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Motobot| Post time 5-2-2017 18:23:49 | Show all posts
I have the same problem with my tablet too. The only solution is not to use this sleep mode at all.
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StarshineBomber| Post time 5-2-2017 18:36:06 | Show all posts
I turned that off, but it keeps happening, can it come from the keyboard itself?
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Motobot| Post time 5-2-2017 18:38:47 | Show all posts
Edited by Motobot at 5-3-2017 05:48

Just turn off the sleep mode wherever it is.
Get used to shut down the tablet instead of put it to sleep mode by closing the keyboard or Smart Cover.

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FR3D| Post time 5-2-2017 18:56:58 | Show all posts
Seems to work for me when I goto Setting>System>Power & Sleep>Save me power when my device knows I'm away=Off
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tl1000rzx2| Post time 5-8-2017 16:41:00 | Show all posts
Edited by tl1000rzx2 at 5-8-2017 16:43

Miy Hi12 takes forever to wakup when the display shuts off. I have sleep set to never, but via mouse,keyboard (in my case Bluetooth) or even the windows button it never wakes right up anywhere from 10 seconds to never. My HiBook wakes instanly via any of the aforementioned methods.
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Rain44| Post time 8-12-2017 09:40:15 From the mobile phone | Show all posts
Its a known problem with all the 8350 CPU. No fix yet. Waiting for Bios update.
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