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Operating system does not boot

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cpalma|Post time:5-18-2017 05:51:49 View:180|Reply:2

Hi,
I am having a touble with my tablet, I tried opening a ticket through the webpage but after about a month I have had no answer.

My Chuwi Hi8 operating systems are not loading, at all, none of them. I did nothing special, I had it set to start on Android all the time and was just reading a book and after I was done reading, I turned it off.

Once I tried turning it on again, it just didn't boot. I am not sure what to do and would like to see if anyone here has any ideas. The main problem is, as you might see on the attached image, that it asks me to press a esc though with no onscreen keyboard I am unable to do so and I have no idea how to proceed.

Please any advise is more than welcome.

Best regards,
César Palma

Hi8 not booting

Hi8 not booting

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emily| Post time 5-18-2017 01:12:43 | Show all posts
Hi,
Try to reinstall Android OS for your tablet.
Download Android image from here:
http://forum.chuwi.com/thread-138-1-1.html
And refer to this tutorial;
http://forum.chuwi.com/thread-2232-1-1.html
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cpalma| Post time 5-18-2017 05:51:49 | Show all posts
Hi Emiliy,

Thank you, I will try this and see what happens.

Regards,
César Palma
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