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broken keyboard hook receiver on hi10 - replacement parts available?

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kargo|Post time:6-24-2017 14:57:36 View:416|Reply:3


one of the keyboard hook receivers on my hi10 broke. they are made of a brittle, thin metal and mine may have already had a crack. now the tablet is secured by only one hook receiver instead of two. this makes the keyboard/tablet combination unstable.

can chuwi support tell me how to get replacement hook receivers? i would buy more than one because these metal pieces could fatigue over time and break again.

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emily| Post time 6-13-2017 22:34:35 | Show all posts
hello, Kargo, very thank you for you message, as for this questions, you can talk more details with our customer service: service@chuwi.com , i think she can solve you problem, generally speaking, we didn't sell these little thing on store, but if you contact the customer service, maybe she will find you from our factory.have a good day
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kargo| Post time 6-20-2017 08:41:57 | Show all posts

hi emily, chuwi help and admin

i sent an email to service about this problem

please check your mail
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kargo| Post time 6-24-2017 14:57:36 | Show all posts

emily, i'm waiting now over a week to hear from you.

i sent you four emails about this problem and the bios problem.
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