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Some keyboard keys not working!

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Jurgen|Post time:6-30-2017 03:06:45 View:2290|Reply:19

Hi,
so yesterday out of nowhere some keyboard keys (N, J, U, P.. etc) stopped working. Restarted the pc, even did a complete windows reinstall but no success.

I bought this pc 3 months ago & is so frustrating to see this kind of problems so early on.
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deejay1963| Post time 6-24-2017 11:44:52 From the mobile phone | Show all posts
liquid damage ??, you spilled any liquid on it ?
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Jurgen| Post time 6-24-2017 12:11:35 | Show all posts
deejay1963 replied at 6-24-2017 11:44
liquid damage ??, you spilled any liquid on it ?

No and that's what frustrates me even more, they just stopped working completely out of the blue!!
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Lambreaux| Post time 6-25-2017 07:31:42 | Show all posts
Hi, I have similar problems, tab key writes 1 , delete works fordward and backwards, number file works as f keys, restored windows, clean install and try ubuntu, and nothing seems to work. I opened the computer and cleaned the conecction flex and keeps working wrong.
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manonegra222| Post time 6-25-2017 10:38:22 | Show all posts
I knew the problem of Lambreaux and reading this thread I thought it is the same failure that indicated in his thread.
You only talk about right-hand keys so in principle you should rule out having the numeric lock active. If so, you must press Fn + Nun Lk
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Jurgen| Post time 6-25-2017 12:08:54 | Show all posts
I tried Ubuntu too, same result. I think the keyboard is done and needs a replacement.

Anyone knows what can we do to solve this?
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byzeta| Post time 6-27-2017 11:41:06 | Show all posts

Have you tried with another keyboard?
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Jurgen| Post time 6-28-2017 01:59:17 | Show all posts
byzeta replied at 6-27-2017 11:41
Have you tried with another keyboard?

It works fine with an external keyboard, that's why I think that the keyboard is broken but where do I even find parts for the lapbook?
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Lambreaux| Post time 6-28-2017 17:15:50 | Show all posts
Jurgen replied at 6-28-2017 01:59
It works fine with an external keyboard, that's why I think that the keyboard is broken but where  ...

No idea, i search ebay, aliexpress, gb, igogo, etc. and i didn´t find anything
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Jurgen| Post time 6-30-2017 03:06:45 | Show all posts
Lambreaux replied at 6-28-2017 17:15
No idea, i search ebay, aliexpress, gb, igogo, etc. and i didn´t find anything

yeah same.

So who do we contact for support? Any email or something?
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