Edited by WthgRM at 6-28-2017 11:54 |
I received today the docking keyboard for my HI13, but it's not working at all.
No keys, no USB, no touchpad. The white power led turns on briefly after the connection.
With or without the keyboard, the Device Manager [Keyboards] category reads:
- [HID keyboard Device] on Intel HID Event Filter
- [HID keyboard Device] on Goodix Touch HID
- [HID keyboard Device] on Converted Portable Device Control device
- [Standard PS/2 Keyboard] plugged into keyboard port
When the keyboard is connected, the Device Manager refreshes and a "Unknown USB Device (Device Descriptor Request Failed)" appears under the [Universal Serial Bus controllers] category.
Any attempt to find an appropriate driver obviously fails (CHUWI driver pack, online, update).
Before returning the keyboard as DOA, I would appreciate any suggestion.