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Hi10 Plus Screen flickers in Win10 while tablet is charged

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tffak|Post time:6-29-2017 23:00:02 View:230|Reply:15

Hi i just bought my first Chuwi tablet. Hi10 Plus with Intel Z8350 chipset. Serial number is LQ64G42161103614. In Win Mode i have servere problem: When original charger is connected the display brightness toggles in second Intervall between 57% and 100%. You see the brightness slider moving on it´s own in the display brightness settings. Very strange :-) So display flicker all the time. I already tried to disable all power saving functions and also disabled autoadjust display brightness. Only way is to disconnect charger, then al is OK. I have read that this problem also exits for Hi10 tablets and there is solved with BIOS update and new drivers. Is there a fix for my Hi10Plus availiable too? And where to find it? Must be a software issue in Android Mode all is OK, even when charging.
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Motobot| Post time 6-28-2017 12:24:32 | Show all posts
Fix screen flickerings in Windows
*********************************
Right click or long tap on the desktop => click Graphic Properties => click Power => disable Display Power Savings Technology => click Apply => click Yes to keep these settings.
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emily| Post time 6-28-2017 18:18:26 | Show all posts
hello, could you please make a video about the problem so that they can solve the problem more quickly, if you want to try the bios and drivers, i also find you a thread, please check it:
http://forum.chuwi.com/forum.php ... ghlight=Hi10%2BPlus
have a good day
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mimble| Post time 6-28-2017 22:35:21 | Show all posts
This sounds like exactly the problem described in this thread, http://forum.chuwi.com/forum.php ... 7&fromuid=19934
When you have this behaviour, look at the power meter on the task bar.
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ventel| Post time 6-28-2017 22:47:20 | Show all posts
Start a command window like, powershell or just "cmd".

type
powercfg /batteryreport

This will make a battery report file  in battery-report.html
Open it with your browser. I suspect you will see thousands of on/off AC power events.
You have been hit with the chuwi power bug.
There is not much you can do and chuwi have never once acknowledged that there is a problem.
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mimble| Post time 6-29-2017 04:26:47 | Show all posts
emily replied at 6-28-2017 18:18
hello, could you please make a video about the problem so that they can solve the problem more quick ...

I do not think we need a new video. There are two on youtube already.
https://youtu.be/JKJ5EFtDEhk
and https://www.youtube.com/watch?v=-wJNMl0TAqs
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manonegra222| Post time 6-29-2017 09:02:16 | Show all posts
I imagine that it only does it in Windows and not in Android. After seeing the answers of my colleagues I will give you a much more rustic solution.
The problem is that the type C cable does not make good contact in the connector. Simply that. You should push the plug further and if you continue to do so, you should trim a millimeter more or less, with a cutter the plastic that surrounds the connector. Once done, your problem will be solved.
You could also buy another cable whose connector is a little longer.

If this solves your problem, please write it here.

You have a good day
Chuwi Moderator
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emily| Post time 6-29-2017 18:14:48 | Show all posts
mimble replied at 6-29-2017 04:26
I do not think we need a new video. There are two on youtube already.
https://youtu.be/JKJ5EFtDEh ...

Hello, mimble, as to the first video, https://youtu.be/JKJ5EFtDEhk , he has  updated and solve his problem by using another charger, could you please use another usb cable and give it a try? if it doesn't work , please  tell me and we can think other solution to solve this problem, have a good day
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emily| Post time 6-29-2017 18:15:14 | Show all posts
could you please use another usb cable and give it a try? if it doesn't work , please  tell me and we can think other solution to solve this problem, have a good day
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mimble| Post time 6-29-2017 23:00:02 | Show all posts
emily replied at 6-29-2017 18:14
Hello, mimble, as to the first video, https://youtu.be/JKJ5EFtDEhk , he has  updated and solve his ...

No. He has not solved his problem in the video. Watch it again. He shows the problem with three different chargers. There is a comment from another user that they changed chargers and yet another user that he/she has the problem with three different chargers.

I have the problem with three different cables and five different chargers.
Look at the symptoms:
* you do not have the problem with android
* if you boot android and then switch to windows, you do not have the problem until the next time you disconnect/reconnect the power
* if you disable the "intel battery management" driver in the device manager, the tablet stops cycling on/off power. When you re-enable the driver, it starts cycling again.

Does it not sound like an initialisation problem in the driver ? If so, this could be fixed. Unfortunately, there is no evidence that chuwi have driver expertise in-house.


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