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LapBook defective display (vertical line)

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willsmith7|Post time:7-2-2017 22:09:27 View:153|Reply:2

Hi, i took a LapBook and it arrived yesterday. When i turned it on, a vertical line appeared on the right part of display: it is defective. Look at the images 1, 2 and 3 to see. Then, i connected the notebook to my Sony Bravia 40" TV (photo n.1 on notebook: vertical line, photo n.4 on Sony TV: no vertical line), but the vertical line does not appear on the TV. This means that the monitor on LapBook is defective. I have the warranty card, but your website for warranty wrote on the card (http://www.cqc.com.cn) doesn't work and gives blank page! Can you check please and tell me how to solve this problem?
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emily| Post time 7-2-2017 22:06:49 | Show all posts
hello, is it the 14.1 laptop?
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emily| Post time 7-2-2017 22:09:27 | Show all posts
could you please contact the service where you buy it and tell them the problem and let them send a replacement to you
have a good day
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