I always look with wide-open eyes at the problems. Do not take my expression too literally.
Let's think logically. What do you think is the probability that at the plant where the tablets are produced on the conveyor, someone have flashed your tablet with the inappropriate OS edition?
I think that this is extremely unlikely.
But anyway, now you know exactly what the problem is and how to solve it.
The only way to have your system activated on is by reinstalling Windows 10 Home Multilanguage. Any other used will not be activated.
If you have not touched the original tablet system you should talk to the seller who sent you a product handled with a different system than Chuwi supplies.
Point and end.
If you need help reinstalling the system you can find files and tutorials in the downloads section of your model.
Done. Took it to the Chuwi sorted. They reinstalled everything and entered a new key. But you guys sounded like it is my fault. I just bought a tablet and expected it to work.
Can't say I won't choose Chuwi again but makes me be a lot more careful next time.
At no time did I think that you were responsible for this; I thought the tablet was not premiere by the system installed on it. If you have already solved your problem, I'm glad that, so you can get rid of your tablet.
Have our support for any problem or doubt you may have in the use of your device. We will be happy to help you