Hi. New Hi10 pro here - "HQ" serial number and the 8350 Intel chip. Dual-boot Windows 10/Android 5.1. Tried many things listed in the forum to try and get Google Play and other Google services to work - kept getting the "unreliable connection" or "cannot contact Google servers" message. I tried hard-resets, I tried updating Google Play Services via an APK, I tried loading Chrome via an APK and then logging in through that - nothing worked. |
But there's a post somewhere else on here that recommends resetting the serial number via the BIOS. So I figured I had nothing else to lose - I booted the Hi10 Pro into Windows and downloaded "AMIEDIT.zip" - which you can find by searching this forum. I did an AMIEDIT64.exe /DUMPALL and made note of my serial number, which began with "HQ64." I then did AMIEDIT64.exe /SS 0123456789ABCDEF and got confirmation that it took.
I rebooted into Android and I was immediately able to log into Google.
Once I had the account set up, I went back into Windows and set my serial number back the way it was.
Hope this helps someone. Whomever posted the info about the serial number was spot on - sorry I can't find the post again!