ChuWi Forum»Forum Chuwi Tablet Discussion Chuwi Hi10 Chuwi Hi10 Pro - Doesn't connect to wifi

Follow Us

Chuwi Hi10 Pro - Doesn't connect to wifi

[Copy link]

Vitorcampea|Post time:7-26-2017 07:12:57 View:454|Reply:24

manonegra222| Post time 7-23-2017 06:33:46 | Show all posts
Vitorcampea replied at 7-17-2017 19:25
I found 2 strange things.

It connects to the router in two ways.

Try changing the router channel. To do this you must enter the configuration of the router and change the channel. They give cases of incopatibilidad with channel 13 of the wifi. If the router has 13 to another 1 to 12
Chuwi Moderator
Reply Support Not support

Use magic Report

manonegra222| Post time 7-23-2017 06:38:57 | Show all posts
ishai replied at 7-23-2017 11:56
SOME PROBLEM HERE!!!!!!!
NO WIFI
Are you thieves? Sell tablets that do not work?!

I absolutely can not agree with you. All Chuwi devices that I have worked correctly and do not give problems with the wifi. You are very free to write what you want in the forums but a subjective problem and that is not proven to be attributable to Chuwi can not be generalized and much less insulting the brand accusing of thieves by an incident. If you are not able to solve it by yourself seek help and if the problem is the tablet, exercise the guarantee.
Chuwi Moderator
Reply Support Not support

Use magic Report

ishai| Post time 7-24-2017 01:02:53 | Show all posts
manonegra222 replied at 7-23-2017 06:38
I absolutely can not agree with you. All Chuwi devices that I have worked correctly and do not giv ...

My דson new tablet has exactly the same problem!
Do you have a solution for us ?!

https://youtu.be/W_Z1AUBEXAg

Reply Support Not support

Use magic Report

ishai| Post time 7-24-2017 01:21:51 | Show all posts
ishai replied at 7-24-2017 01:02
My דson new tablet has exactly the same problem!
Do you have a solution for us ?!

The phenomenon exists in any WIFI network
Besides, there are a lot of people on the net who complain about this problem.
Reply Support Not support

Use magic Report

manonegra222| Post time 7-24-2017 14:32:20 | Show all posts
ishai replied at 7-24-2017 10:02
My דson new tablet has exactly the same problem!
Do you have a solution for us ?!

Only on Windows, or also on Android?
Chuwi Moderator
Reply Support Not support

Use magic Report

ishai| Post time 7-25-2017 01:01:49 | Show all posts
manonegra222 replied at 7-24-2017 14:32
Only on Windows, or also on Android?

In both
Reply Support Not support

Use magic Report

manonegra222| Post time 7-25-2017 01:11:43 | Show all posts

If the problem occurs in both systems we can not think that the error is in the software but in the hardware.
The network card is not working properly.

I, if applicable, would exercise the guarantee on the seller and in addition, if paid by PayPal, would open a dispute because the equipment does not meet expectations, not working the Wifi. This guarantees a refund or a change of equipment.

Sometimes the stores offer a partial refund so that, with that money, make a repair in your place of residence.

I regret that you have had this problem and you are inconvenienced but understand that a malfunction is possible in an electronic equipment.
Chuwi Moderator
Reply Support Not support

Use magic Report

ishai| Post time 7-25-2017 02:18:54 | Show all posts
manonegra222 replied at 7-25-2017 01:11
If the problem occurs in both systems we can not think that the error is in the software but in th ...

This is the seller-
https://chuwi.aliexpress.com/sto ... .9042311.0.0.pTX6az
CHUWI Official Store
Order ID: 84885937434954

Arrived two or three days ago...
Reply Support Not support

Use magic Report

manonegra222| Post time 7-25-2017 03:23:09 | Show all posts
In that case, please contact service@chuwi.com requesting support or change.
Chuwi Moderator
Reply Support Not support

Use magic Report

ishai| Post time 7-26-2017 07:12:57 | Show all posts
http://forum.chuwi.com/thread-1411-1-1.html
Stop selling!
Stop everything and check what is wrong with their manufacture

Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register

Points Rules

Quick Reply To Top Return to the list