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Chuwi Hi10 Pro - Doesn't connect to wifi

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Vitorcampea|Post time:8-2-2017 06:46:05 View:948|Reply:24

ishai| Post time 7-26-2017 20:58:17 | Show all posts
manonegra222 replied at 7-25-2017 03:23
In that case, please contact  requesting support or change.

Do not  make that mistake!
Tablet without WIFI
Customer service - do not help
There are many people who complain and there is no answer for them
Reply Support Not support

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emily| Post time 7-26-2017 22:28:41 | Show all posts
ishai replied at 7-23-2017 03:05
I'm going to write about it on every web page

hello, ishai, did you try this solutions?
If you can’t connect  WIFI, you can try following ways :
1, first check whether network wireless devices operate normally;  whether connection distance is within the valid range,  whether the tablet is connected to the WIFI , whether the method  of using tablet is correct.

2. Whether the network is matched with wifi band (2.4GHz in the communications field called ISM (Industry Science Medicine) the world's public use of the wireless frequency band, is free of charge can be used without the application. So to WLAN brought about by the The disadvantage is interference, because the WLAN work in the 2.4GHz band, some other wireless devices (such as Bluetooth, wireless mouse, etc.) work in the band will interfere with the WLAN wireless signal, resulting in the actual use of WLAN performance deterioration. Group developed a standard in the 5GHz band, 5GHz band is not so much daily interference, the band is very clean, under the same conditions, business performance is better than 2.4GH) you can look at these
3, check whether put the metal plate on the top of the metal, because the metal shielding the signal.
4, whether install the software (for example: anti-virus software), if installed, then there may be software conflicts, uninstall  the software can resolve this problem.
5, if the above are not, you can try to solve by brush machine. Note: Brush to use the correct method and the brush machine to match the firmware.
6, Brush still can not solve, that is the hardware problem, please turn maintenance.
Reply Support Not support

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ishai| Post time 7-26-2017 23:10:40 | Show all posts
emily replied at 7-26-2017 22:28
hello, ishai, did you try this solutions?
If you can’t connect  WIFI, you can try following ways  ...

Thank you but have you read what I wrote?
Reply Support Not support

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Vitorcampea| Post time 8-2-2017 01:31:18 | Show all posts
Gearbest only refunded me 50 euros....i paid 160...110 loss.
Sorry, but i will never buy chuwi products again....
Reply Support Not support

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ishai| Post time 8-2-2017 06:46:05 | Show all posts
There is  good Chinese companies - XIAOMI for example
It turns out that CHUWI is not one of them ..
Reply Support Not support

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