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USB C port issues

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pmelo|Post time:8-31-2017 05:38:51 View:726|Reply:17

Techdragonz| Post time 7-26-2017 04:10:03 From the mobile phone | Show all posts
Yes, his chip is fried. Send them a message to request a repair at therepair center. He did use the original charger.
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pmelo| Post time 7-26-2017 05:35:08 | Show all posts
yes. already sent an email. currently waiting for a reply.
im afraid to use the tablet since i used to fall asleep with it in my bed :\
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ZenBalancer| Post time 7-30-2017 03:31:32 | Show all posts
Same root cause as the newish Hi13 sticky thread:
Hi13 original Charger KEYU KA1440 is dangerous!
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mgeorgescu1990| Post time 8-10-2017 03:31:13 | Show all posts
pmelo replied at 7-25-2017 00:56
not sure what else i can show you. the hub should have a blue led when connected. like it did the  ...

Would you recommend the iKits charger? I am thinking to buy it. Well, at the moment I am waiting for an answer from the service since my tablet can only charge with the original charger now. So yea? Is that charger any good?
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MrMkayMan| Post time 8-10-2017 04:06:51 | Show all posts
Edited by MrMkayMan at 8-10-2017 04:58

iKits charger should work to, but if you can only charge with original charger, it means your USB PD chip is fried. So a 'smart' PD charger would not charge your Hi13. By using the original charger you can still charge (because it just supplies 12V to USB-C connector, whatever is attached to it!!! Good for also frying your smartphone), but the question is, maybe you will add additional defects. But that is something for Chuwi warranty/support.

Internet is full of Chuwi charging/battery problems:
https://techtablets.com/forum/to ... not-working/page/3/

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pmelo| Post time 8-14-2017 00:02:43 | Show all posts
mgeorgescu1990 replied at 8-10-2017 03:31
Would you recommend the iKits charger? I am thinking to buy it. Well, at the moment I am waiting f ...

i can only charge using the original charger too. and the usb c port doesnt work for anything else, like other have said, fried chip.
the charger should work correctly. the usb A port does at least. cant test de usb c pd port.

im also waiting for chuwi service, still no response. since the 25th of july

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mgeorgescu1990| Post time 8-14-2017 02:15:47 | Show all posts
ohhh wow this is unacceptable, i am leanig towards a refund!
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pmelo| Post time 8-31-2017 05:38:51 | Show all posts
still no response from chuwi.
gearbest offers either 45$ refund or send the item back to china for repair.it will cost me 40 euros or something like that to send it back. and what if it gets stuck on customs on the way back?

when i inquired about sending it to EU repair center they said :
The item only can repair in China.
what do you think i should do?im tempted to accept the 45$ and NEVER buy a chuwi product again.
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