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ishai|Post time:8-2-2017 01:38:53 View:517|Reply:23

ishai| Post time 7-25-2017 00:12:05 | Show all posts
manonegra222 replied at 7-24-2017 14:05
Although I was right, I would never think of opening a thread with this title. A subjective view can ...

the entire forum is full of people with a WIFI problem
I really do not understand how it seems normal to you
Here is another satisfied customer

http://forum.chuwi.com/thread-1411-1-1.html
OR
http://forum.chuwi.com/thread-1559-1-1.html

Just  wirte chuwi wifi and Google will offer you - problems?


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ishai| Post time 7-25-2017 00:16:36 | Show all posts
Gajack replied at 7-24-2017 13:49
you can find OS and drivers here : http://forum.chuwi.com/forum-83-1.html

Select your version of H ...

Thank you sir!
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ishai| Post time 7-25-2017 00:22:22 | Show all posts
emily replied at 7-24-2017 22:28
If you can’t connect  WIFI, you can try following ways :
1, first check whether network wireless de ...

seriously?
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emily| Post time 7-25-2017 00:51:20 | Show all posts

i got this from customer service, they said that most problem about wifi can be solved by this way, if you did not make it after try it, you can contact the service: service@chuwi.com
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ishai| Post time 7-26-2017 23:45:18 | Show all posts
You know what they at servis@chuwi said to me?

"  6, Brush still can not solve, that is the hardware problem, please turn maintenance."

What the f*k this is means???!??!?
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manonegra222| Post time 7-27-2017 00:16:31 | Show all posts
ishai replied at 7-27-2017 08:45
You know what they at servis@chuwi said to me?

"  6, Brush still can not solve, that is the hardw ...

I think you can use normal language, despite your anger, without falling into the baseness of the insult.
I do not know what else you want, if your device does not work, you will have to return it for repair or replacement.
Contact service@chuwi.com to set the terms of the warranty and agree to return.
Chuwi Moderator
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ishai| Post time 7-27-2017 00:46:16 | Show all posts
please turn maintenance. --- WHAT THIS MEANS??

I did not understand who I insulted?
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ZenBalancer| Post time 7-27-2017 15:05:32 | Show all posts
ishai replied at 7-27-2017 09:46
please turn maintenance. --- WHAT THIS MEANS??

I did not understand who I insulted?

I think he is referring to the "vulgarity" like f*CK etc..
And the indirect but clear pointing at the "bad English"
You need either to communicate a return with your seller, or get an address and perhaps RMA number from Chuwi's email. The guy might assume you have all info. You can ask Emily for help on clarity about getting the needed info if your seller won't help you.
Reply button? Also lists for a response, @username doesn't.
Link: overview of replies to your username. They have to click for theirs.
Chuwi? Time-constrains乁( ◔ ౪◔)「
3: 1+1+1 Links: Laplets vs Tabtops + is Chuwi good or bad? (2017Q2 sample) + After-sales?
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jtrosky| Post time 7-31-2017 03:31:21 | Show all posts
ishai replied at 7-26-2017 23:45
You know what they at servis@chuwi said to me?

"  6, Brush still can not solve, that is the hardw ...

Come on, man - really?  You bought a super-inexpensive Chinese device directly from China - that does things that no US-sold device can.  Do you REALLY expect them to use perfect English?  Anyone with some common sense can understand what they are trying to say, even though it's not proper English.

It sounds to me like you have a device with some bad hardware - it happens.  It even happens with you pay top-dollar for the highest quality device.  

The truth is that you went out of your way to buy a Chuwi - knowing damn well that it's an inexpensive device -
that you can't get anything comparable to it for the price otherwise.  You knew (or should have known) that support was not going to be at the level of a device that you paid top-dollar for and that is made in your country.
When you buy devices like this, you take the risk that, if there is a hardware defect, you have to go through the extra hassle required to return/exchange it, since you have to deal with other countries.

Personally, I have purchased 3 Chuwi devices (2xHi10 Pro and 1xHi12) and I have been extremely happy with them.  I use one of the Hi10 Pros as my main device - I use it constantly all day, every day.  Is it perfect?  No - but for what  I paid, they have performed above and beyond my expectations.

Either send the device back for an exchange/refund or move on.  Repeatedly whining on this forum is helping no one (including yourself).  If you want easier support/exchanges, then spend top-dollar for a high end device.
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ishai| Post time 8-2-2017 01:38:53 | Show all posts
Friends, bottom line ...
I got screwed I will not get my money back.
It's sad that you deny the fact that there are a lot of people like me with exactly the same problem


Thanks to those who tried to help ...
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