I purchased the Hi10 Plus back in March 2017. The only thing I didn't care for was the docking keyboard seemed a little to flimsy to support the computer. This came true about 2 weeks later. While sitting on a short table, the docking keyboard started sliding and the weight of the computer pushed it over the edge. It only fell about 1 1/2 feet onto soft padded carpet. However, this short fall was enough to cause the digitizer screen to crack in 2 places starting from the lower left corner of the screen. The touchscreen no longer worked. |
I was able to find a replacement digitizer screen. In order to replace the screen I had to completely disassemble the computer to get to the screen. Also, when unplugging the cables from the motherboard the latching mechanism on the connector that holds the screen cable was glued and when I "unlatched" the cable the latching mechanism came completely off. Now there is no way to lock the cable into the connector. After successfully replacing the screen, I reassembled the computer. I was able to get the touchscreen to work before I put the back on. This only worked for a few days. I have spent the last 6 weeks trying to get the touch screen to work. Sometimes I get it to work but when I get it back together it stops working. I have now attempted 1 last try but now the computer will only turn on to the first "CHUWI" screen. I have made sure it is charged. Do I now have a brick?
Also, the first time I turned on the computer from replacing the screen the display screen now has an area on the left side (about the size and location of the motherboard) that is "lighter" than the rest of the display. It also looks like there are "remnents" of what was previously displayed. Not sure what or how this got broken, the screen or the cable.
So far I am not at all pleased with the quality of the Chuwi Hi10 Plus. There is no way a short fall onto soft carpet should have caused the complete destruction of the digitizer screen. And what caused the display screen to go bad. If I could get a replacement connector for the motherboard I might be able to get the touchscreen to work. But then I still have a bad screen.
Any help would be greatly appreciated!!!