Hello, I'm too looking for a replacement charger juste to avoid using the original Keyu charger.
The charger PA-Y7 suggested in different subjects around here is not available anymore nor on Amazon.de or Amazon.fr (I'm in France). So I'm looking for an alternative but I'm having a hard time finding one that suit the 24W (12V 2A) for the Chuwi Hi13.
I, too, have found the Aukey PA-Y8 27W, which is Power Delivery 3.0, but in the modes listed, all I see is:
Output USB-C : (PDO) 5 V 3 A, 9 V 3 A, 12 V 2,25 A, 15 V 1,8 A, 20 V 1,35 A ; (PPS) 3-11 V 3 A
So 12V 2.25A seems to be the closest match, but I'm wondering how PD 3.0 will work, will it send 12V 2.25A and fry the USB-C port of the Hi13, or will it detect it is too much and fall back on 9V 3A, which is 1A above the original Keyu charger... I almost ordered this Aukey PA-Y8 but I don't think it will go with the Chuwi Hi13.
Unfortunately, everytime I find a new charger that looks like it could deliver more that 24W, in the modes listed, I never see 12V 2A :-(
So, will you be kind enough to give a feedback about the Aukey PA-Y8 when you will test it please?
Did anybody else found an alternative? Searching for "USB C 24W 12V 2A" (or variations of this) on Amazon doesn't give much results unfortunately.
Also, I find the silence of Chuwi about this essential problem, really annoying and when I see people having problems, writing to Chuwi and waiting for weeks for an answer from Chuwi, that doesn't make me feel confident at all about their customer service.
I'm very happy with this Chuwi Hi13 for now, but I can't recommend it to other people because of the Keyu charger issues, the big lack of reactivity from Chuwi, the lack of clear official drivers etc... There should be a topic which explains clearly where to get the proper drivers, updated every time a new version comes out, with the proper BIOS for each version, clear instructions on how to reset Windows and have a clean install with working drivers etc... I have a OnePlus phone and on their forums, everything is clear, well explained, with as much as possible, fall back solutions etc... Here, it gives the feeling that Chuwi sell us a product and then we are on our own for any problem we can have. That's scary and I cross my fingers for not having any problem... :-/