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Touchscreen not working Windows/Android on Chuwi Hi12

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wanttobefree|Post time:6 day(s) ago View:69|Reply:2

Hello,
I have a Hi12 Dual Boot Android-Windows quite new (less than one year). Since 3 months the touchscreen is not working neither on Windows nor on Android. A part from that, Hi12 is working properly with mouse and keyboard. What can I do to fix the touchscreen?
Thank you
Best Regards
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santi.sc| Post time 7 day(s) ago | Show all posts
Have you checked the administrator devices if you do not have any error triangle in the touch controllers?
You can try installing the touch drivers again. Another option would be to make a clean installation of both operating systems, but it is strange that the tablet stops working the touch in both operating systems so suddenly.
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Motobot| Post time 6 day(s) ago | Show all posts
It might be a hardware issue.
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