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Touchscreen not working after Windows 10 Upgrade on Chuwi VI10

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TooMuchWonder|Post time:3-17-2016 01:51:04 View:6832|Reply:13

After upgrading to Windows 10 on a Chuwi VI10 I can't get the touchscreen to work.

I've been trying to get the touchscreen working again and have tried the BIOS and drivers here: http://pan.baidu.com/s/1dDnqFIx without any luck. That BIOS was version G1D_S165_206 where as my original BIOS was version J1D_S165c_206. Is that the wrong BIOS? Where would I get the correct BIOS from?

Thanks
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admin| Post time 12-31-2015 02:10:33 | Show all posts
Vi10 driver.png
                                                                                                                                                         
the firest step is download this file : S165-WIN10-VI10所有驱动.zip                                                                                                               
then select the TP file and setup in the device manager
              
thanks


            



TooMuchWonder| Post time 1-9-2016 11:33:38 | Show all posts
I've installed the driver but my touchscreen still is not working.

The following devices are flagged in Device Manager as not working:

BMA2x2 (BMA250E BMA255 BMA222E BMA280)
Capella Micro CM3218x Ambient Light Sensor
Realtek I2S Audio Codec
Realtek Bluetooth UART Bus Driver

grahamsch| Post time 1-12-2016 13:59:10 | Show all posts
Hi, I have the same problem. Done the same steps and the older BIOS. Any ideas?
riurik| Post time 1-22-2016 13:55:43 | Show all posts
Hello any news on the issue? got same problem after bios update.
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TooMuchWonder| Post time 1-28-2016 16:23:08 | Show all posts
I've made no progress, I have the updated drivers installed but they don't work!
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TooMuchWonder| Post time 2-23-2016 13:45:39 | Show all posts
I've also noticed that sound doesn't work when running Android. Windows has no touchscreen or sound and Android has no sound

How do I fix the sound not working under Android? Should I just return the tablet to the seller and buy something else?



DSC_0201.JPG
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admin| Post time 3-10-2016 21:39:16 | Show all posts
TooMuchWonder replied at 2-23-2016 13:45
I've also noticed that sound doesn't work when running Android. Windows has no touchscreen or sound  ...

Hi , sorry for reply delay , VI10 itself is WIN8.1 system, online upgrade to WIN10 would occur  the drive is not compatible with the system , so it needs to re-install the driver properly,
If you can not installed, you need to re-brush back WIN8.1 system. thanks
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TooMuchWonder| Post time 3-17-2016 00:36:50 | Show all posts
The sound doesn't work under Android. Will reinstalling Windows 8.1 fix the sound under Android?
How do I reinstall Windows 8.1?
Will the tablet not work with Windows 10?
The sticker on the end of the box says Windows 8/10 which implies it should work with Windows 10. The seller said it could be upgraded to Windows 10 too.

Thanks
DSC_0205-1.jpg
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emily| Post time 3-17-2016 01:51:04 | Show all posts
TooMuchWonder replied at 3-17-2016 00:36
The sound doesn't work under Android. Will reinstalling Windows 8.1 fix the sound under Android?
How ...

yes, as a seller said, it could be upgraded to windows 10 too.
the sound doesn't work under Android, you can reinstall driver firstly. If it still doesn't work, you should reinstall system.

you can download it from this link:
http://forum.chuwi.com/thread-169-1-1.html
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