jfskate Publish time 6-28-2017 03:19:43

Chuwi HI10 ne démarre plus.

Bonjour,

J'ai une Chuwi Hi 10 en dual boot.
Après avoir voulu réinstallé Windows 10 j'ai eu le message suivant : "X: \ windows \ system32>"
Depuis la tablette ne démarre plus.
Lorsque je mets la tablette en charge, je n'ai plus l'indicateur de charge qui s'allume !
Et je n'ai plus accès au bios.
Est-ce qu'il y a une solution à mon problème ?

Merci d'avance pour votre aide.

Gajack Publish time 6-28-2017 07:59:55

Bonjour, j'imagine que ta déjà essayé mais tente de mettre a charger la tablette ~30min et ensuite d'appuyer 3 fois sur le bouton pendant 10secpour voir si ta tablette démarre

emily Publish time 6-28-2017 19:42:36

maybe you not frash the system successful, can you please press 3 times on the off/on button when you Plug in the power supply, and then press the button for 10 seconds in you forth time to see if you can start the tablet, hope this can help you, https://forum.chuwi.com/forum.php?mod=viewthread&tid=1627&highlight=Chuwi%2BHI10
have a good day

jfskate Publish time 6-30-2017 10:46:32

Gajack replied at 6-28-2017 07:59
Bonjour, j'imagine que ta déjà essayé mais tente de mettre a charger la tablette ~30min et ensuit ...

Bonjour,

Oui j'ai essayer et toujours rien.

Bonne soirée.

jfskate Publish time 6-30-2017 10:49:27

emily replied at 6-28-2017 19:42
maybe you not frash the system successful, can you please press 3 times on the off/on button when yo ...

Hello,

I try all what you havae done.

Alaways nothing.

emily Publish time 6-30-2017 18:23:40

jfskate replied at 6-30-2017 10:49
Hello,

I try all what you havae done.


ok, could you please contact their customer service : service@chuwi.com, have a good weekend

jfskate Publish time 7-1-2017 03:05:32

emily replied at 6-30-2017 18:23
ok, could you please contact their customer service : , have a good weekend

I have already sent an e-mail on June 16 and to this day I am still without answer!

emily Publish time 7-2-2017 19:14:45

jfskate replied at 7-1-2017 03:05
I have already sent an e-mail on June 16 and to this day I am still without answer!

hello, i have help you contact the customer service, they will answer you today, have a good day:handshake

mouaisien Publish time 7-4-2017 10:48:55

Je ne voudrais pas te démoraliser, mais il m'est arrivé la même mésaventure avec la mienne. is avoir abimé la carte mère en voulant désceller une puce... donc tant pis pour moi...
Par contre, dis nous si, lorsque la tablette est raccordée au secteur, elle te semble chauffer, au dos, de mémoire, du coté droit? Si c'est le cas, il me semble qu'elle devrait être récupérable en flashant le bios avec les outils adaptés, pince, logiciel etc.

jfskate Publish time 8-17-2017 03:16:28

emily replied at 7-2-2017 19:14
hello, i have help you contact the customer service, they will answer you today, have a good day:h ...

Hello,
They have answered :
"service@chuwi.com <service@chuwi.com>
       
3 juil.
       
À moi
HI
good day

The tablet can not turn on

There may be following problem

Tablet without power (less than 1% of the electricity)

If you press the power button, you can plug in the adapter charging for half an hour to 1 hour then trying to boot to see whether there is improvement;



2. Adapter or data line is bad

In other equipment (such as mobile phones, equivalent current and voltage plate) to test whether the normal charge, if not normal, please replace the adapter, charging line

3.False crash status;

Plug in the adapter tocharge the tablet , charging time is about 1 hour ,then long press the power button for 15 seconds to reset, after 5 to 10 seconds to restart the tablet .

4.the press button is broken

The power button is broken , no touch, leading to the power button can't normalbe used, need to assemble the machine shell key or FPC ribbon cable again

5.USB Charging Defective

You can check USB interface whether it is abnormal, such as damaged, pinhole offset, plug the USB cable chargingand feel loose, you can be sure thatthe USB interface is bad, resulting in plug-in adapter is not charging,it need toreplace USB interface ;

6, the battery is bad

Plug in the adapter after the charge indicator has a flash, boot prompts 100% power, the adapter pulled outit immediately shutdown, this phenomenon is a bad battery problem,you can replace the battery;



7, the display is bad

Turn on the tablet ,the back of tablet appear light display, forced long press the power button for 15 seconds can also appear a normal backlight prompts to turn off, the tabletthis phenomenon is in consequence of bad display, you can replace the display;

8, the display FPC cableis bad

   The customer accidentally thrownthe tablet in the cause of using it , or the battery loose lead to the display FPC cable fall off,resulting in the machine does not boot, need to disassemble the flat battery power and re-insert the FPC cable, orbad cable need to replace the cable .;

9,BIOSdrop out

Need to disassemble the machine with a jig on the computer to brush BIOS, it can not directly use U disk to operate;

10, bad motherboard The motherboard is bad ,and the hardware needs to repair"

I go for tested.
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