# Ask A Question **URL:** https://forum.chuwi.com/c/ask-a-question/66.md?page=5 [Latest](https://forum.chuwi.com/latest.md) · [Categories](https://forum.chuwi.com/categories.md) **Page:** 6 --- ## [Minibook X screen does not power on](https://forum.chuwi.com/t/minibook-x-screen-does-not-power-on/39746)
**Author:** [@dafpad](https://forum.chuwi.com/u/dafpad)\ **Replies:** 0\ **Last updated:** [June 9, 2023, 1:12am UTC](https://forum.chuwi.com/t/minibook-x-screen-does-not-power-on/39746 "2023-06-09T01:12:30Z")
Help! I bought a Minibook X and have used it only a few times since it arrived. Yesterday, at a meeting, the unit would power in but the screen is dark. What should I do? --- ## [HiPadX device management (remote control) via ManageEngine MDM not working](https://forum.chuwi.com/t/hipadx-device-management-remote-control-via-manageengine-mdm-not-working/30784)
**Author:** [@RBreedt](https://forum.chuwi.com/u/RBreedt)\ **Replies:** 2\ **Last updated:** [April 5, 2022, 1:23pm UTC](https://forum.chuwi.com/t/hipadx-device-management-remote-control-via-manageengine-mdm-not-working/30784 "2022-04-05T13:23:16Z")
We have over 400 HiPadX tab’s in use. All are enrolled on ManageEngine MDM. The only thing not working is remote control. We can access the device, view the screen, but not get remote control. According to ManageEngine,… --- ## [Driver Chuwi Herobook Pro](https://forum.chuwi.com/t/driver-chuwi-herobook-pro/24270)
**Author:** [@Nawid.safi.123](https://forum.chuwi.com/u/Nawid.safi.123)\ **Replies:** 17\ **Last updated:** [June 5, 2023, 12:11am UTC](https://forum.chuwi.com/t/driver-chuwi-herobook-pro/24270 "2023-06-05T00:11:30Z")
Hello I need Herobook pro Drivers I have no sound after installing windows pls help me! --- ## [Was considering buying a Chuwi!](https://forum.chuwi.com/t/was-considering-buying-a-chuwi/39631)
**Author:** [@Tricky](https://forum.chuwi.com/u/Tricky)\ **Replies:** 0\ **Last updated:** [June 1, 2023, 8:05am UTC](https://forum.chuwi.com/t/was-considering-buying-a-chuwi/39631 "2023-06-01T08:05:43Z")
But as they don’t answer emails or FB messages, I think I will look elsewhere! As it doesn’t bode well for future customer services! --- ## [Hipad X no carga](https://forum.chuwi.com/t/hipad-x-no-carga/39561)
**Author:** [@Patri](https://forum.chuwi.com/u/Patri)\ **Replies:** 0\ **Last updated:** [May 27, 2023, 6:27pm UTC](https://forum.chuwi.com/t/hipad-x-no-carga/39561 "2023-05-27T18:27:17Z")
Tengo un Hipad X, ha dejado de cargar, es el conector probablemente, alguien que le haya pasado y que lo haya podido reparar??Gracias de antemano --- ## [Setup of automatic screen rotation h10 plus win11](https://forum.chuwi.com/t/setup-of-automatic-screen-rotation-h10-plus-win11/39521)
**Author:** [@Tg23](https://forum.chuwi.com/u/Tg23)\ **Replies:** 0\ **Last updated:** [May 25, 2023, 2:31pm UTC](https://forum.chuwi.com/t/setup-of-automatic-screen-rotation-h10-plus-win11/39521 "2023-05-25T14:31:32Z")
id there a way to setup automatic screen rotation on h10 plus win11? --- ## [How to find model](https://forum.chuwi.com/t/how-to-find-model/39472)
**Author:** [@swood1641264](https://forum.chuwi.com/u/swood1641264)\ **Replies:** 0\ **Last updated:** [May 22, 2023, 1:33am UTC](https://forum.chuwi.com/t/how-to-find-model/39472 "2023-05-22T01:33:27Z")
How do I find the model number of the Chuwi table that I have? How do I bring keyboard up in windows? --- ## [¿Cómo configuro los dos botones del stylus?](https://forum.chuwi.com/t/como-configuro-los-dos-botones-del-stylus/39467)
**Author:** [@Jergocer](https://forum.chuwi.com/u/Jergocer)\ **Replies:** 0\ **Last updated:** [May 21, 2023, 5:19pm UTC](https://forum.chuwi.com/t/como-configuro-los-dos-botones-del-stylus/39467 "2023-05-21T17:19:15Z")
Tengo la Chuwi Hipad Pro y todo funciona perfectamente, pero el stylus pen qué tiene mi tablet no realiza nada cuando presiono los 2 botones qué tiene ¿Hay alguna manera de configurar las funciones de los 2 botones? ¿Se … --- ## [Surpad upgrade Android 11](https://forum.chuwi.com/t/surpad-upgrade-android-11/25325)
**Author:** [@Pech](https://forum.chuwi.com/u/Pech)\ **Replies:** 2\ **Last updated:** [May 15, 2023, 9:48am UTC](https://forum.chuwi.com/t/surpad-upgrade-android-11/25325 "2023-05-15T09:48:35Z")
Will there be an update to android 11 for Surpad? --- ## [MIC is not working on windows 11!HeroBook pro](https://forum.chuwi.com/t/mic-is-not-working-on-windows-11-herobook-pro/39241)
**Author:** [@MariamMel](https://forum.chuwi.com/u/MariamMel)\ **Replies:** 5\ **Last updated:** [May 10, 2023, 8:03pm UTC](https://forum.chuwi.com/t/mic-is-not-working-on-windows-11-herobook-pro/39241 "2023-05-10T20:03:37Z")
After the windows got upgraded from windows 10 to windows 11 the microphone is not working anymore. I tried contacting chuwi support team on Gmail and first of all it took almost 1 week for them to reply, then they sent… --- ## [Hipad Max Bluetooth issues](https://forum.chuwi.com/t/hipad-max-bluetooth-issues/39293)
**Author:** [@Gaskew](https://forum.chuwi.com/u/Gaskew)\ **Replies:** 0\ **Last updated:** [May 7, 2023, 8:47am UTC](https://forum.chuwi.com/t/hipad-max-bluetooth-issues/39293 "2023-05-07T08:47:35Z")
I have a new Hipad Max and it has a big problem using a Bluetooth 4.2 speaker. The Max can use BT5 and connect to BT 5 headphones but sometimes the signal drops for a second, if I try connecting it to Sony portable spea… --- ## [Qual o teclado para chuwi 515](https://forum.chuwi.com/t/qual-o-teclado-para-chuwi-515/39284)
**Author:** [@carlosma](https://forum.chuwi.com/u/carlosma)\ **Replies:** 0\ **Last updated:** [May 6, 2023, 9:38pm UTC](https://forum.chuwi.com/t/qual-o-teclado-para-chuwi-515/39284 "2023-05-06T21:38:28Z")
Qual é o teclado para tablet chuwi 515 ?? --- ## [Hi10 Go touchscreen not working](https://forum.chuwi.com/t/hi10-go-touchscreen-not-working/39274)
**Author:** [@gat](https://forum.chuwi.com/u/gat)\ **Replies:** 0\ **Last updated:** [May 6, 2023, 12:18am UTC](https://forum.chuwi.com/t/hi10-go-touchscreen-not-working/39274 "2023-05-06T00:18:22Z")
My Hi10 Go touchscreen not working as many people face. I use the drive someone provide, and not working. anyone know the way out? --- ## [Chuwi Herobook Pro 14.1 Intel N4000 Battery Problem](https://forum.chuwi.com/t/chuwi-herobook-pro-14-1-intel-n4000-battery-problem/39256)
**Author:** [@lukierinfinite](https://forum.chuwi.com/u/lukierinfinite)\ **Replies:** 0\ **Last updated:** [May 4, 2023, 3:19pm UTC](https://forum.chuwi.com/t/chuwi-herobook-pro-14-1-intel-n4000-battery-problem/39256 "2023-05-04T15:19:00Z")
I’ve got a problem with my CHUWI Herobook Pro and I don’t know how to fix it, like the battery shows 100% but as soon as I unplug it, it just powers off after I put the cord back in and get into windows it says that I ha… --- ## [Model Cwi505 How to reinstall dual boot android and windows](https://forum.chuwi.com/t/model-cwi505-how-to-reinstall-dual-boot-android-and-windows/39200)
**Author:** [@Engdyna](https://forum.chuwi.com/u/Engdyna)\ **Replies:** 0\ **Last updated:** [April 30, 2023, 8:31pm UTC](https://forum.chuwi.com/t/model-cwi505-how-to-reinstall-dual-boot-android-and-windows/39200 "2023-04-30T20:31:39Z")
Hi. Haven’t powered this tablet on in about 5yrs. It won’t load either android or windows. How do I reset the whole thing? Thanks --- ## [CHUWI Mini PC Windows 11 Herobox Intel Celeron N5100](https://forum.chuwi.com/t/chuwi-mini-pc-windows-11-herobox-intel-celeron-n5100/38989)
**Author:** [@roaskim](https://forum.chuwi.com/u/roaskim)\ **Replies:** 0\ **Last updated:** [April 18, 2023, 5:40am UTC](https://forum.chuwi.com/t/chuwi-mini-pc-windows-11-herobox-intel-celeron-n5100/38989 "2023-04-18T05:40:20Z")
It is sold as fanless no noise but I can hear a noise coming probably from a fan. What is the noise I am hearing? THank you --- ## [Arnaque ils ne veulent pas me rembourser](https://forum.chuwi.com/t/arnaque-ils-ne-veulent-pas-me-rembourser/38930)
**Author:** [@fabriceprzybylak](https://forum.chuwi.com/u/fabriceprzybylak)\ **Replies:** 0\ **Last updated:** [April 14, 2023, 11:35pm UTC](https://forum.chuwi.com/t/arnaque-ils-ne-veulent-pas-me-rembourser/38930 "2023-04-14T23:35:16Z")
J ai commandé une tablette Chuwi hipad pro en février,elle n arrive pas ,je les contacte,il l ont plus en stock,ils disent qu ils vont me rembourser entre 7/14 jours et cela fait plus d’un mois ,j envoie des mails tous l… --- ## [Herobook Pro windows 11 NO SOUND](https://forum.chuwi.com/t/herobook-pro-windows-11-no-sound/38907)
**Author:** [@sss](https://forum.chuwi.com/u/sss)\ **Replies:** 1\ **Last updated:** [April 14, 2023, 11:30pm UTC](https://forum.chuwi.com/t/herobook-pro-windows-11-no-sound/38907 "2023-04-14T23:30:24Z")
Hello I just bought a new Herobook Pro 14.1 with windows 11 installed, and is has no sound/ It has sound if i connect my bluetooth headphones, but no sound from the laptop speakers. I tried with some drivers, with no … --- ## [Chuwi = arnaque?](https://forum.chuwi.com/t/chuwi-arnaque/30445)
**Author:** [@canari33](https://forum.chuwi.com/u/canari33)\ **Replies:** 2\ **Last updated:** [April 14, 2023, 11:28pm UTC](https://forum.chuwi.com/t/chuwi-arnaque/30445 "2023-04-14T23:28:36Z")
Bonjour Reçu le stylet aujourd’hui mais avec des frais de douane. J’ai acheté ce stylet sur le site chuwi FRANCE, pas Chine. Je n’ai pas à payer de frais de douane ! Si vous n’êtes pas capable d’avoir un stock en Fra… --- ## [Replacement battery for my Chuwi Hi10x tablet?](https://forum.chuwi.com/t/replacement-battery-for-my-chuwi-hi10x-tablet/38890)
**Author:** [@mammonista](https://forum.chuwi.com/u/mammonista)\ **Replies:** 0\ **Last updated:** [April 13, 2023, 12:00am UTC](https://forum.chuwi.com/t/replacement-battery-for-my-chuwi-hi10x-tablet/38890 "2023-04-13T00:00:22Z")
Loved this little tablet while it was working, but the battery quit taking a charge. So with a little work I was able to get it out, but can’t find a replacement anywhere. --- ## [My sound doesn't work on chuwi herobook pro](https://forum.chuwi.com/t/my-sound-doesnt-work-on-chuwi-herobook-pro/38878)
**Author:** [@mychuwi2](https://forum.chuwi.com/u/mychuwi2)\ **Replies:** 0\ **Last updated:** [April 12, 2023, 11:02am UTC](https://forum.chuwi.com/t/my-sound-doesnt-work-on-chuwi-herobook-pro/38878 "2023-04-12T11:02:54Z")
hi,… after ugrade on windows 11, the sound doesn’t work on my chuwi herobook pro. is there a solution??? thank you… --- ## [Windows PC dosen't recognize device while in fastboot mode](https://forum.chuwi.com/t/windows-pc-dosent-recognize-device-while-in-fastboot-mode/38821)
**Author:** [@Bulwar](https://forum.chuwi.com/u/Bulwar)\ **Replies:** 0\ **Last updated:** [April 9, 2023, 12:22am UTC](https://forum.chuwi.com/t/windows-pc-dosent-recognize-device-while-in-fastboot-mode/38821 "2023-04-09T00:22:21Z")
My device is recognized normaly and adb works when device is in the normal mode, but when i enter fastboot it shows as “Android” in other devices, adb dosen’t see it. I’m using Hi9 Plus, red colored power button any ho… --- ## [Problemas con excel](https://forum.chuwi.com/t/problemas-con-excel/38819)
**Author:** [@JesusGA](https://forum.chuwi.com/u/JesusGA)\ **Replies:** 0\ **Last updated:** [April 8, 2023, 7:44pm UTC](https://forum.chuwi.com/t/problemas-con-excel/38819 "2023-04-08T19:44:42Z")
hola, tengo problemas con excel, se desaparce el rectangulo del cursor y me borra toda la informacion que haya hecho en la accion anterior --- ## [Replacement nibs (tips) for chuwi hipen h7](https://forum.chuwi.com/t/replacement-nibs-tips-for-chuwi-hipen-h7/38792)
**Author:** [@Panna](https://forum.chuwi.com/u/Panna)\ **Replies:** 0\ **Last updated:** [April 7, 2023, 3:06pm UTC](https://forum.chuwi.com/t/replacement-nibs-tips-for-chuwi-hipen-h7/38792 "2023-04-07T15:06:00Z")
I’m looking for spare replacement nibs (tips) for chuwi hipen h7, that I use with my Chuwi Ubook Pro. I’m quite happy with both appliances, that I often pair with a fantastic Huion graphic tablet. I used my first tip, I… --- ## [Chuwi CWI509 original battery capacity](https://forum.chuwi.com/t/chuwi-cwi509-original-battery-capacity/12778)
**Author:** [@andy](https://forum.chuwi.com/u/andy)\ **Replies:** 2\ **Last updated:** [April 4, 2023, 9:05am UTC](https://forum.chuwi.com/t/chuwi-cwi509-original-battery-capacity/12778 "2023-04-04T09:05:06Z")
Hello everyone, I found the Chuwi CWI509 laptop battery on AliExpress. The part number and capacity are HW-31130148 4000mAh 30.4WH. I want to ask if this is the original battery capacity? --- ## [Les batteries CHUWI ne se rechargent pas à temps](https://forum.chuwi.com/t/les-batteries-chuwi-ne-se-rechargent-pas-a-temps/38699)
**Author:** [@IVANOV1](https://forum.chuwi.com/u/IVANOV1)\ **Replies:** 0\ **Last updated:** [April 1, 2023, 11:29pm UTC](https://forum.chuwi.com/t/les-batteries-chuwi-ne-se-rechargent-pas-a-temps/38699 "2023-04-01T23:29:21Z")
les batteries CHUWI ne se rechargent pas à temps et l’ordinateur s’éteint, comment résoudre le problème ? --- ## [Windows boot Not Working](https://forum.chuwi.com/t/windows-boot-not-working/38632)
**Author:** [@Ruimdp](https://forum.chuwi.com/u/Ruimdp)\ **Replies:** 0\ **Last updated:** [March 28, 2023, 3:29pm UTC](https://forum.chuwi.com/t/windows-boot-not-working/38632 "2023-03-28T15:29:50Z")
Hi, I have a hi10pro, have removed android and installed only windows. Everything worked fine, it work for a week, but now is displaying the error BOOTLOADER ERROR CODE01 / 02. This happened in the past but was just the… --- ## [Fn keys deactivate herobook pro](https://forum.chuwi.com/t/fn-keys-deactivate-herobook-pro/30717)
**Author:** [@JOSE69](https://forum.chuwi.com/u/JOSE69)\ **Replies:** 1\ **Last updated:** [March 28, 2023, 7:21am UTC](https://forum.chuwi.com/t/fn-keys-deactivate-herobook-pro/30717 "2023-03-28T07:21:22Z")
DEAR CHECK HOW I DEACTIVATE THE FN KEY IN THE BIOS IN HEROBOOK PRO THE OPTION TO DEACTIVATE THE HOT KEYS DOES NOT APPEAR TO ME THANKING YOUR MANAGEMENT --- ## [4k screen for 15.6 Aerobook plus](https://forum.chuwi.com/t/4k-screen-for-15-6-aerobook-plus/38593)
**Author:** [@drevna](https://forum.chuwi.com/u/drevna)\ **Replies:** 0\ **Last updated:** [March 26, 2023, 5:08am UTC](https://forum.chuwi.com/t/4k-screen-for-15-6-aerobook-plus/38593 "2023-03-26T05:08:48Z")
need a replacement screen for aerobook laptop --- ## [Herobox pro =\> Can I upgrade it into WIn11?](https://forum.chuwi.com/t/herobox-pro-can-i-upgrade-it-into-win11/28461)
**Author:** [@Locke74](https://forum.chuwi.com/u/Locke74)\ **Replies:** 1\ **Last updated:** [March 26, 2023, 12:49am UTC](https://forum.chuwi.com/t/herobox-pro-can-i-upgrade-it-into-win11/28461 "2023-03-26T00:49:31Z")
Does Chuwi support hardware drivers completely for Windows 11? I’m thinking of wiping out the current Windows 10 and then re-install the clean Windows 10 and then ultimately upgrade it into Windows 11… Where can I obta… [Previous page](https://forum.chuwi.com/c/ask-a-question/66.md?page=4) [Next page](https://forum.chuwi.com/c/ask-a-question/66.md?page=6)