# Herobook Pro
**URL:** https://forum.chuwi.com/c/laptops/herobook-pro/70.md?page=1
[Latest](https://forum.chuwi.com/latest.md) · [Categories](https://forum.chuwi.com/categories.md)
**Page:** 2
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## [HeroBook Pro Intel Celeron N4020 Wifi Not Working](https://forum.chuwi.com/t/herobook-pro-intel-celeron-n4020-wifi-not-working/51768)
**Author:** [@ajm](https://forum.chuwi.com/u/ajm)\
**Replies:** 2\
**Last updated:** [June 10, 2025, 3:30pm UTC](https://forum.chuwi.com/t/herobook-pro-intel-celeron-n4020-wifi-not-working/51768 "2025-06-10T15:30:10Z")
Completely brand new HeroBook Pro Intel Celeron N4020 Wifi Not Working out of the box WiFi not working. I bought this on Amazon with serial number JHeroPCW1H240803653 less than a month ago but just unboxed it as I was t…
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## [Hero B P+, J3455,](https://forum.chuwi.com/t/hero-b-p-j3455/51746)
**Author:** [@KenDodd](https://forum.chuwi.com/u/KenDodd)\
**Replies:** 1\
**Last updated:** [June 10, 2025, 10:45am UTC](https://forum.chuwi.com/t/hero-b-p-j3455/51746 "2025-06-10T10:45:12Z")
What is the serial number of my laptop ? I have tried different versions of the number on this image but it says invalid on the chiwu site.
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## [HEROBOOK PRO COM SENHA NA BIOS](https://forum.chuwi.com/t/herobook-pro-com-senha-na-bios/51687)
**Author:** [@JUXNIOR](https://forum.chuwi.com/u/JUXNIOR)\
**Replies:** 2\
**Last updated:** [June 10, 2025, 10:00am UTC](https://forum.chuwi.com/t/herobook-pro-com-senha-na-bios/51687 "2025-06-10T10:00:58Z")
Preciso de alguma solução para resolver e remover a senha da bios.
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## [Driver para HEROBOX PRO](https://forum.chuwi.com/t/driver-para-herobox-pro/49102)
**Author:** [@goduquez](https://forum.chuwi.com/u/goduquez)\
**Replies:** 3\
**Last updated:** [June 10, 2025, 7:54am UTC](https://forum.chuwi.com/t/driver-para-herobox-pro/49102 "2025-06-10T07:54:46Z")
Por favor si alguien tiene los drivers para win11, la plataforma de CHUWI no es my funcional con esto. Muchas Gracias
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## [Plus de WIFI sur l'un de mes deux HeroBook Pro](https://forum.chuwi.com/t/plus-de-wifi-sur-lun-de-mes-deux-herobook-pro/51175)
**Author:** [@Paladinduroy](https://forum.chuwi.com/u/Paladinduroy)\
**Replies:** 9\
**Last updated:** [June 1, 2025, 8:21am UTC](https://forum.chuwi.com/t/plus-de-wifi-sur-lun-de-mes-deux-herobook-pro/51175 "2025-06-01T08:21:55Z")
Bonjour, je possède deux HeroBook Pro. Je voulais formater le premier pour le donner à mon fls mais je n’ai plus accès au wifi il me manque la ligne WIFI . Avez-vous une idée pour que je retrouve cette ligne ? Cordi…
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## [Membrane AZERTY Herobook](https://forum.chuwi.com/t/membrane-azerty-herobook/51554)
**Author:** [@Ismael1](https://forum.chuwi.com/u/Ismael1)\
**Replies:** 1\
**Last updated:** [May 29, 2025, 5:35am UTC](https://forum.chuwi.com/t/membrane-azerty-herobook/51554 "2025-05-29T05:35:27Z")
Bonjour Je souhaiterais trouver une membrane silicone du clavier en mode AZERTY pour un Chuwi Herobook pro. Je n’en trouve pas sur les site marchands. Pouvez m’aider a en trouver svp? Cordialement
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## [CHUWI Herobook Pro - boots to BIOS Screen](https://forum.chuwi.com/t/chuwi-herobook-pro-boots-to-bios-screen/51590)
**Author:** [@Steerpike](https://forum.chuwi.com/u/Steerpike)\
**Replies:** 1\
**Last updated:** [May 22, 2025, 1:35pm UTC](https://forum.chuwi.com/t/chuwi-herobook-pro-boots-to-bios-screen/51590 "2025-05-22T13:35:04Z")
Hi all. I’m helping a friend who has a CHUWI Herobook pro. All of a sudden, while in the middle of using the laptop (in windows), he ended up on the BIOS screen, and now, whenever he boots, it immediately goes to the B…
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## [CleanME Bios Corrupt HeroBook Pro](https://forum.chuwi.com/t/cleanme-bios-corrupt-herobook-pro/51045)
**Author:** [@jahviersan](https://forum.chuwi.com/u/jahviersan)\
**Replies:** 8\
**Last updated:** [April 30, 2025, 5:06am UTC](https://forum.chuwi.com/t/cleanme-bios-corrupt-herobook-pro/51045 "2025-04-30T05:06:04Z")
i need backup or dump from this mobo, don´t detect ssd my serial number is: JHeroPCW4H230907670 main is x133g REV:x6.5 A Thanks
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## [ I NEED AN AUDIO DRIVER](https://forum.chuwi.com/t/i-need-an-audio-driver/50691)
**Author:** [@carlospexe](https://forum.chuwi.com/u/carlospexe)\
**Replies:** 2\
**Last updated:** [April 23, 2025, 8:31am UTC](https://forum.chuwi.com/t/i-need-an-audio-driver/50691 "2025-04-23T08:31:50Z")
Audio issue when reinstalling Windows 11 on a HeroBook Pro with an Intel Celeron N4020. I need the driver, please. SERIAL NUMBER: HeroBP256G210505426
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## [Ripristino impostazioni fabbrica chuwi hero book pro](https://forum.chuwi.com/t/ripristino-impostazioni-fabbrica-chuwi-hero-book-pro/50914)
**Author:** [@steferru](https://forum.chuwi.com/u/steferru)\
**Replies:** 2\
**Last updated:** [April 18, 2025, 10:00am UTC](https://forum.chuwi.com/t/ripristino-impostazioni-fabbrica-chuwi-hero-book-pro/50914 "2025-04-18T10:00:57Z")
Salve a tutti. Ho un problema con la tastiera per cui sembra esserci un tasto premuto che riempie le caselle e capslock attivo fisso. Non riesco a capire se è un problema di hardware o software. Andava e dopo pulizia e…
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## [Herobbok Pro N40000 wifi problems - need driver](https://forum.chuwi.com/t/herobbok-pro-n40000-wifi-problems-need-driver/50232)
**Author:** [@CristianR](https://forum.chuwi.com/u/CristianR)\
**Replies:** 1\
**Last updated:** [March 22, 2025, 6:51pm UTC](https://forum.chuwi.com/t/herobbok-pro-n40000-wifi-problems-need-driver/50232 "2025-03-22T18:51:14Z")
Hi! After windows 11 24H2 my wifi doesn’t work (only 2,4 GHz now and sometimes disconnect). HeroBook256G20015135, buyed on Amazon. Please can you send me widi drivers?
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## [DRIVES BIOS donwloads](https://forum.chuwi.com/t/drives-bios-donwloads/49539)
**Author:** [@Raysantos](https://forum.chuwi.com/u/Raysantos)\
**Replies:** 1\
**Last updated:** [February 25, 2025, 12:03am UTC](https://forum.chuwi.com/t/drives-bios-donwloads/49539 "2025-02-25T00:03:31Z")
Ola estou com problema para inicializar o o meu HeroBook Pro modelo JHeroPCW1H220410194 apos a troca de bateria cuja as mesmas nao seguravam carga. apartir de entao fica com a tela azul. alguem poderia informar se algue…
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## [BIOS Update Request for Chuwi Herobook Pro (Intel Celeron N4020C)](https://forum.chuwi.com/t/bios-update-request-for-chuwi-herobook-pro-intel-celeron-n4020c/49981)
**Author:** [@Omar17](https://forum.chuwi.com/u/Omar17)\
**Replies:** 1\
**Last updated:** [February 22, 2025, 3:55pm UTC](https://forum.chuwi.com/t/bios-update-request-for-chuwi-herobook-pro-intel-celeron-n4020c/49981 "2025-02-22T15:55:30Z")
Dear Chuwi Support Team, I hope this email finds you well. my name is omar, and i own a chuwi HeroBook Pro laptop with the following details: serial number: JHeroPew2H220701499 I am reaching out to request the latest …
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## [HeroBook Pro wifi driver missing](https://forum.chuwi.com/t/herobook-pro-wifi-driver-missing/49274)
**Author:** [@marius2025](https://forum.chuwi.com/u/marius2025)\
**Replies:** 1\
**Last updated:** [February 22, 2025, 2:19pm UTC](https://forum.chuwi.com/t/herobook-pro-wifi-driver-missing/49274 "2025-02-22T14:19:05Z")
In a lab area at a customer site there are several HeroBook Pro PCs purchased some time ago from Amazon. As it is a lab area, operating systems were installed and re-installed several times during the time. A PC with s…
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## [BIOS password but never set it up?](https://forum.chuwi.com/t/bios-password-but-never-set-it-up/49599)
**Author:** [@HLamb](https://forum.chuwi.com/u/HLamb)\
**Replies:** 2\
**Last updated:** [February 15, 2025, 7:44am UTC](https://forum.chuwi.com/t/bios-password-but-never-set-it-up/49599 "2025-02-15T07:44:58Z")
After a Windows update it is asking for a BIOS password? A password was never set up. I saw others stating, try three times and then it will give a code, but no code is given. Not able to get it online either. CHUWI H…
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## [Question about microsd card for Herobook pro](https://forum.chuwi.com/t/question-about-microsd-card-for-herobook-pro/49444)
**Author:** [@Kahale2004](https://forum.chuwi.com/u/Kahale2004)\
**Replies:** 1\
**Last updated:** [January 22, 2025, 12:26am UTC](https://forum.chuwi.com/t/question-about-microsd-card-for-herobook-pro/49444 "2025-01-22T00:26:55Z")
Hi, I have questions about microsd cards for the herobook pro? 1: Is it OK to get a microsd card with more than 516gb (The maximum storage amount)? 2: How can I share/merge the storage of the microsd card with the sto…
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## [HeroBook Pro CWI514 + Intel N4000C 1,4ghz + Reinicio constante](https://forum.chuwi.com/t/herobook-pro-cwi514-intel-n4000c-1-4ghz-reinicio-constante/49049)
**Author:** [@Abel](https://forum.chuwi.com/u/Abel)\
**Replies:** 6\
**Last updated:** [January 16, 2025, 6:57am UTC](https://forum.chuwi.com/t/herobook-pro-cwi514-intel-n4000c-1-4ghz-reinicio-constante/49049 "2025-01-16T06:57:26Z")
Buenos dias, Serial: HBookPQ256G19120848 SSD M.2 Netac Model: S535N256G S/N: SCUK01041T El portátil no inicia Windows, cuando llega el arranque a las letras del logo de Chuwi, se reinicia constantemente. A) Quizás se…
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## [Herobook pro , problemi accensione](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016)
**Author:** [@amennone](https://forum.chuwi.com/u/amennone)\
**Replies:** 30\
**Last updated:** [January 15, 2025, 8:58pm UTC](https://forum.chuwi.com/t/herobook-pro-problemi-accensione/37016 "2025-01-15T20:58:33Z")
Herobook pro Designed by CHUWI Type CWI514 JHeroBP256G20043407 S/N: YCR1526201700050 Problema : se collego il caricabatteria il book accende per poi spegnersi , in un loop continuo , lo schermo rimane nero . Se ten…
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## [Herobook Pro not holding charge](https://forum.chuwi.com/t/herobook-pro-not-holding-charge/49115)
**Author:** [@Bllshaffer60](https://forum.chuwi.com/u/Bllshaffer60)\
**Replies:** 3\
**Last updated:** [January 8, 2025, 9:46pm UTC](https://forum.chuwi.com/t/herobook-pro-not-holding-charge/49115 "2025-01-08T21:46:16Z")
I have a Herobook Pro Intel N4020 that I keep plugged in. Something I was told to do several years ago. Now I get the message to plug in the laptop. Could I have blown the battery? Any advice on what to do about this…
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## [Herobook don't boot](https://forum.chuwi.com/t/herobook-dont-boot/48643)
**Author:** [@Senka](https://forum.chuwi.com/u/Senka)\
**Replies:** 10\
**Last updated:** [January 3, 2025, 4:01am UTC](https://forum.chuwi.com/t/herobook-dont-boot/48643 "2025-01-03T04:01:27Z")
Herobook не включается. Горит только синий светодиод. Черный экран, не реагирует ни на что. Прошу направить bios и ec., драйвера. Программатор с понижайкой на 1.8v имеется. Плата X133G rеv 5.1, model CWI514, JHeroBP256GS…
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## [Stuck on White Background Screen on My Chuwi HeroBook Pro](https://forum.chuwi.com/t/stuck-on-white-background-screen-on-my-chuwi-herobook-pro/48922)
**Author:** [@mercyjoyce](https://forum.chuwi.com/u/mercyjoyce)\
**Replies:** 1\
**Last updated:** [December 25, 2024, 9:29am UTC](https://forum.chuwi.com/t/stuck-on-white-background-screen-on-my-chuwi-herobook-pro/48922 "2024-12-25T09:29:47Z")
Hi everyone, I’m facing a frustrating issue with my Chuwi HeroBook Pro. After restarting the laptop during a Windows 10 update, it now boots up to a completely blank white background. The power LED is on, and the laptop…
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## [HeroBook Pro N4020 Black screen when turned](https://forum.chuwi.com/t/herobook-pro-n4020-black-screen-when-turned/48579)
**Author:** [@illich1987](https://forum.chuwi.com/u/illich1987)\
**Replies:** 0\
**Last updated:** [December 5, 2024, 7:41am UTC](https://forum.chuwi.com/t/herobook-pro-n4020-black-screen-when-turned/48579 "2024-12-05T07:41:12Z")
After installing updates for Windows, the laptop rebooted and stopped displaying the image on the screen. The operating system is booting, and the Windows startup beep is heard. The image is output via an external monito…
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## [Herobook Pro no detecta controladores](https://forum.chuwi.com/t/herobook-pro-no-detecta-controladores/47988)
**Author:** [@Ariel25](https://forum.chuwi.com/u/Ariel25)\
**Replies:** 3\
**Last updated:** [December 4, 2024, 3:03pm UTC](https://forum.chuwi.com/t/herobook-pro-no-detecta-controladores/47988 "2024-12-04T15:03:20Z")
HeroBookPro actualize la laptop a la versión de Windows 11 y no aparecen los controladores de audio y micrófono y algunas teclas dejaron de funcionar(teclas; P,O,L,9)
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## [No me funciona el sonido cuando termine de formatear mi laptop chuwi herobook pro](https://forum.chuwi.com/t/no-me-funciona-el-sonido-cuando-termine-de-formatear-mi-laptop-chuwi-herobook-pro/48372)
**Author:** [@ronaldo](https://forum.chuwi.com/u/ronaldo)\
**Replies:** 1\
**Last updated:** [November 22, 2024, 10:40am UTC](https://forum.chuwi.com/t/no-me-funciona-el-sonido-cuando-termine-de-formatear-mi-laptop-chuwi-herobook-pro/48372 "2024-11-22T10:40:06Z")
no me funciona el sonido cuando termine de formatear mi laptop chuwi herobook pro
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## [Herobook Pro N4000, laptop won't turn on](https://forum.chuwi.com/t/herobook-pro-n4000-laptop-wont-turn-on/48183)
**Author:** [@glaxiura](https://forum.chuwi.com/u/glaxiura)\
**Replies:** 1\
**Last updated:** [November 11, 2024, 7:19am UTC](https://forum.chuwi.com/t/herobook-pro-n4000-laptop-wont-turn-on/48183 "2024-11-11T07:19:59Z")
Laptop Herobook Pro, with chipset N4000, won’t turn on again, battery was completely charged, I see the charging led turn green when I plug the charger, but the computer won’t turn on, it makes a very faint noise and th…
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## [CHUWI Herobook Pro Full Black Screen & Charging Issues After New Charger](https://forum.chuwi.com/t/chuwi-herobook-pro-full-black-screen-charging-issues-after-new-charger/48148)
**Author:** [@sophi-josephine](https://forum.chuwi.com/u/sophi-josephine)\
**Replies:** 3\
**Last updated:** [November 8, 2024, 1:55am UTC](https://forum.chuwi.com/t/chuwi-herobook-pro-full-black-screen-charging-issues-after-new-charger/48148 "2024-11-08T01:55:46Z")
Hi guys, Full black background screen on my CHUWI Herobook Pro+. After my laptop charger broke about a years ago, I finally ordered a new one today. But now, it is acting up. It’s been on charge for 6 to 7 hours, and it…
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## [Chuwi HeroBook Pro чёрный экран](https://forum.chuwi.com/t/chuwi-herobook-pro/48062)
**Author:** [@Vlad1](https://forum.chuwi.com/u/Vlad1)\
**Replies:** 2\
**Last updated:** [November 4, 2024, 3:06am UTC](https://forum.chuwi.com/t/chuwi-herobook-pro/48062 "2024-11-04T03:06:35Z")
После монипуляций в bios, после перезагрузки чёрный экран, горит синий индикатор и больше не чего, в биос не заходит что мне делать?
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## [Struggling to find drivers for Herobook Pro](https://forum.chuwi.com/t/struggling-to-find-drivers-for-herobook-pro/46786)
**Author:** [@westik](https://forum.chuwi.com/u/westik)\
**Replies:** 1\
**Last updated:** [September 27, 2024, 4:13am UTC](https://forum.chuwi.com/t/struggling-to-find-drivers-for-herobook-pro/46786 "2024-09-27T04:13:57Z")
i have installed windows 8.1 on my laptop and i cant find drivers for it.
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## [Nunca pude encender mi Herobook Pro](https://forum.chuwi.com/t/nunca-pude-encender-mi-herobook-pro/12328)
**Author:** [@augustopons](https://forum.chuwi.com/u/augustopons)\
**Replies:** 3\
**Last updated:** [September 26, 2024, 6:13am UTC](https://forum.chuwi.com/t/nunca-pude-encender-mi-herobook-pro/12328 "2024-09-26T06:13:06Z")
La compré y llego nueva en caja La conecto a la corriente y el Led rojo enciende y luego de un tiempo pasa a azul Jamás encendió, presionó el botón de power y no hace nada, aún con el cargador conectado Alguna idea de…
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## [Herobook Pro N4020C black bezel widening at the bottom](https://forum.chuwi.com/t/herobook-pro-n4020c-black-bezel-widening-at-the-bottom/43842)
**Author:** [@myley18](https://forum.chuwi.com/u/myley18)\
**Replies:** 11\
**Last updated:** [September 14, 2024, 2:59am UTC](https://forum.chuwi.com/t/herobook-pro-n4020c-black-bezel-widening-at-the-bottom/43842 "2024-09-14T02:59:11Z")
JHeroPCW5H231203697 Lazada 02/02/2024 Philippines I was using it on my meeting doing my reports an slides when I notices something black at the lower part of screening flashing. I have a video of it.
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