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Hi10 pro camera not working

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MyFM|Post time:1-9-2018 02:21:47 View:613|Reply:20

I have a chuwi hi10 pro but the camera is not working both in android and windows. Please kindly help. I have attached the image to this thread. Please help!!!!
IMG-20171130-WA0002.jpg
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santi.sc| Post time 1-9-2018 00:41:51 | Show all posts
Has the camera never worked?
Have you tried installing some other external application to see if the camera works? in the two operating systems.
In the Windows devices administrator has some error marked with some triangle?

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MyFM| Post time 1-9-2018 00:55:38 | Show all posts
The camera have worked before.
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MyFM| Post time 1-9-2018 00:58:01 | Show all posts
santi.sc replied at 1-9-2018 00:41
Has the camera never worked?
Have you tried installing some other external application to see if the ...

I have installed an external app but didn't work. the camera have worked before.
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santi.sc| Post time 1-9-2018 01:03:51 | Show all posts
MyFM replied at 1-9-2018 09:58
I have installed an external app but didn't work. the camera have worked before.

Ummm, if the tablet has not suffered any shock or fall, it is strange that Android does not work.
The other option would be to restore Android to factory values to see if the clean start the camera responds. (I would lose your data if you reset the tablet.)


In Windows the error can come by the updates, should look if there is an error in the administrator devices.

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MyFM| Post time 1-9-2018 01:41:25 | Show all posts
santi.sc replied at 1-9-2018 01:03
Ummm, if the tablet has not suffered any shock or fall, it is strange that Android does not work.
...

how do I check the error in adminstrator
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santi.sc| Post time 1-9-2018 01:49:11 | Show all posts
MyFM replied at 1-9-2018 10:41
how do I check the error in adminstrator

In Windows, right click with the mouse on the Windows start button and access the option of administrator devices, there you will see if there is any warning triangle in reference to any error of drivers in the computer.
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MyFM| Post time 1-9-2018 02:06:48 | Show all posts
santi.sc replied at 1-9-2018 01:49
In Windows, right click with the mouse on the Windows start button and access the option of admini ...

Try to  restart the device but the device have started updating and I can not stop the update. So I cannot test your suggestion. but I tried checking administrator devices from another laptop based on your instruction but I did not find it.
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santi.sc| Post time 1-9-2018 02:16:44 | Show all posts
MyFM replied at 1-9-2018 11:06
Try to  restart the device but the device have started updating and I can not stop the update. So  ...

Wait until the tablet finishes updating.


Look at the image: https://i.ytimg.com/vi/slv0oALx-s0/maxresdefault.jpg




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MyFM| Post time 1-9-2018 02:21:47 | Show all posts
santi.sc replied at 1-9-2018 01:49
In Windows, right click with the mouse on the Windows start button and access the option of admini ...

I have right clicked on the windows start button but I cannot find the administrator devices
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