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Repair Service problem, already 7 months!

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Dirk|Post time:3-6-2018 06:42:05 View:245|Reply:5

Edited by Dirk at 2-9-2018 06:46

Hello everyone,

I contact the chuwi service 6th July 2017. They told me to send the labbooks to one of there repair station. So I did. Now 7 month's and over 40 emails later I still didn't get my lapbooks back.
I sended already more then 45 emails with the after-sale service and 18 emails with the repair station to solve the problem but they are not able to fix it.
Please help me!

Not amused!
Dirk
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Techdragonz| Post time 2-10-2018 12:34:43 | Show all posts
If THEY are not able to fix it, and it is still in garantee THEY should send you a new one or at least a refurbished one... Tell them that
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Dirk| Post time 2-11-2018 01:46:19 From the mobile phone | Show all posts
Chuwi service is saying that it's the fold of the repair station and the repair station said it is the fold of Chuwi.
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Dirk| Post time 2-14-2018 21:51:20 From the mobile phone | Show all posts
Dirk replied at 2-11-2018 01:46
Chuwi service is saying that it's the fold of the repair station and the repair station said it is t ...

*fault
*fault
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szucsi| Post time 2-16-2018 03:58:05 | Show all posts
That's simple, ask about Chuwi after sales. When does it want to send you parts? Because a repairman can not make a motherboard. Neither magic. If you do not send a component to a repair shop, what can a mechanic do?
Szucsi
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Dirk| Post time 3-6-2018 06:42:05 From the mobile phone | Show all posts
Chuwi after sales even doesn't respond anymore to my mails. I can't call it a service!  
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