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I have Crashed my Chuwi Hi10, help me!

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Mauro|Post time:2-11-2018 05:36:10 View:459|Reply:13

Hi, I have a big problem, I bought a Chuwi Hi10 CWI515. I deleted the Android partition from within Windows, and then I used Mini partition Tool to merge the recovered space to C :. My tablet crashed, and I'm trying to reinstall Windows with the guides found on the Chuwi forum, downloading the File and insert it in a USB,  but it always gives me a red error window.

"Install.win found at H:/images/install.win  Making directories...  The system cannot find the drive specified. "Failed to make w:/recycler/scratch directory"  An error has been detected"

My Chuwi Hi10 CWI515 serial number is Q64G42170901019, I have download the Windows 10 for Hi10 Q64G421709XXXXX.

Please, help me!!!!!!!
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manonegra222| Post time 2-11-2018 03:15:10 | Show all posts
Edited by manonegra222 at 2-11-2018 12:20

That error that you indicate corresponds with an error in the pendrive done is the rom of Windows. There are several causes, but the most frequent is that you have not renamed the pendrive to WINPE.
The second cause may be that in the pendrive there is more than one partition.

https://forum.chuwi.com/thread-15-1-1.html

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Mauro| Post time 2-11-2018 03:28:06 From the mobile phone | Show all posts
Thanks for the answer. But I have tried many options. I have already renamed the Usb WINPE, the file in one usb, Nothing. I have created two partitions with Rufus, renamed WINPE, nothing... I don't know...
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manonegra222| Post time 2-11-2018 03:34:04 | Show all posts
Mauro replied at 2-11-2018 12:28
Thanks for the answer. But I have tried many options. I have already renamed the Usb WINPE, the file ...

I would like a little more information:

Have you completely removed the Android partitions?
Do you try to install Windows from a microsoft pendrive?
If so, do you know that you do not have to partition? In this case you must remove all partitions created in the first window of the windows installation program and indicate that you want to install Windows in the resulting unallocated space. Thus the installation will end without errors.
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Mauro| Post time 2-11-2018 04:09:21 From the mobile phone | Show all posts
Yes, I have deleted Android inside Windows, with Disk Management. What is the pendrive Microsoft? In the pendrive I have put the driver "Windows 10 for Hi10 Q64G421709XXXXX"..
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Mauro| Post time 2-11-2018 04:12:03 From the mobile phone | Show all posts
But in the bios, it started the installation, but later 20 seconds send me the message : Install.win found at H:/images/install.win  Making directories...  The system cannot find the drive specified. "Failed to make w:/recycler/scratch directory"  An error has been detected
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manonegra222| Post time 2-11-2018 04:24:24 | Show all posts
Edited by manonegra222 at 2-11-2018 13:25
Mauro replied at 2-11-2018 13:12
But in the bios, it started the installation, but later 20 seconds send me the message : Install.win ...

Before doing a clean installation of Windows, which would force us to reinstall the drivers of non-Intel devices, try to install again with the iso that you have downloaded from this forum, following step by step the tutorial that I give you, formatting to the pendrive in NTFS and renaming Winpe this pendrive - this is an essential requirement-
If you do not get it, I will guide you to make a clean installation.

https://forum.chuwi.com/thread-2254-1-1.html

Only the Windows part
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Mauro| Post time 2-11-2018 04:29:43 From the mobile phone | Show all posts
Ok, Now i try it. Thank
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Mauro| Post time 2-11-2018 05:33:38 From the mobile phone | Show all posts
I tried. Nothing. Always the window Red with the same error.
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manonegra222| Post time 2-11-2018 05:36:10 | Show all posts
Mauro replied at 2-11-2018 14:33
I tried. Nothing. Always the window Red with the same error.

I am completely sure that the problem is based on the pendrive you are using. Try another one.
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