# Button revovery

**URL:** <https://forum.chuwi.com/t/button-revovery/6077>\
**Category:** Hi12\
**Created:** [February 1, 2020, 6:33am UTC](https://forum.chuwi.com/t/button-revovery/6077 "2020-02-01T06:33:53Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![jlmsurf](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jlmsurf](https://forum.chuwi.com/u/jlmsurf)\
**Post date:** [February 1, 2020, 6:33am UTC](https://forum.chuwi.com/t/button-revovery/6077/1 "2020-02-01T06:33:53Z")

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How to switch to button recovery mode

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**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [February 1, 2020, 3:36pm UTC](https://forum.chuwi.com/t/button-revovery/6077/2 "2020-02-01T15:36:37Z")

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If you are looking for android recovery here is one of the ways - On the system selection screen, select Android and immediately hold down “volume -”. And hold until the bootloader menu appears. From there, you can boot into recovery.

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**Author:** ![jlmsurf](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jlmsurf](https://forum.chuwi.com/u/jlmsurf)\
**Post date:** [February 1, 2020, 9:04pm UTC](https://forum.chuwi.com/t/button-revovery/6077/3 "2020-02-01T21:04:57Z")

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thank you,  
I finally reach the recovery menu and then to the android guy with no command or I am blocked again.  
What manipulation is necessary to pass this blockage.  
thank you in advance

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [February 1, 2020, 9:10pm UTC](https://forum.chuwi.com/t/button-revovery/6077/4 "2020-02-01T21:10:11Z")

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To move through the menu options you must use the volume keys + and -, and to select, you must press the power button

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<div class="post-metadata">

**Author:** ![jlmsurf](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jlmsurf](https://forum.chuwi.com/u/jlmsurf)\
**Post date:** [February 2, 2020, 6:39am UTC](https://forum.chuwi.com/t/button-revovery/6077/5 "2020-02-02T06:39:56Z")

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Bonjour  
quand je sélectionne avec le bouton power le mode recovery,  
soit je reviens en dual boot sur android  
soit je tombe sur icone android no command;  
avez vous une solution?  
merci

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<div class="post-metadata">

**Author:** ![jlmsurf](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jlmsurf](https://forum.chuwi.com/u/jlmsurf)\
**Post date:** [February 2, 2020, 6:41am UTC](https://forum.chuwi.com/t/button-revovery/6077/6 "2020-02-02T06:41:37Z")

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[quote=“jlmsurf, post:5, topic:6077, full:true”]  
Hello  
when I select the recovery mode with the power button,  
either I come back in dual boot on android  
either I fall on android icon no command;  
Do you have a solution?  
thank you

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [February 2, 2020, 12:00pm UTC](https://forum.chuwi.com/t/button-revovery/6077/7 "2020-02-02T12:00:12Z")

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> [@jlmsurf](#):
>
> either

In the dual menu select android and immediately press the power and volume button - release the power button and press and hold the volume button - until the menu comes out

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<div class="post-metadata">

**Author:** ![jlmsurf](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jlmsurf](https://forum.chuwi.com/u/jlmsurf)\
**Post date:** [February 3, 2020, 2:03pm UTC](https://forum.chuwi.com/t/button-revovery/6077/8 "2020-02-03T14:03:41Z")

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Bonjour,  
J’arrive bien sur les menus: mode fasboot, reboot ect…mais une fois selectionnè le mode revovery impossible de rentrer dans le menu avec le bouton power.  
J’arrive soit sur l’android no command ou la tablette reboote.  
J’ai essaye power+volume - release power et volume - press and hold memê situation.  
Quelle manipulation pour entrer dans le mode recovery

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<div class="post-metadata">

**Author:** ![jlmsurf](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jlmsurf](https://forum.chuwi.com/u/jlmsurf)\
**Post date:** [February 3, 2020, 2:04pm UTC](https://forum.chuwi.com/t/button-revovery/6077/9 "2020-02-03T14:04:34Z")

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Hello,  
I arrive well on the menus: fasboot mode, reboot ect … but once selected the revovery mode impossible to enter the menu with the power button.  
I arrive either on the Android no command or the tablet reboote.  
I tried power + volume - release power and volume - press and hold same situation.  
What manipulation to enter recovery mode

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<div class="post-metadata">

**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [February 3, 2020, 2:29pm UTC](https://forum.chuwi.com/t/button-revovery/6077/10 "2020-02-03T14:29:34Z")

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When you in a “no command” mode or see “dead android” try to press windows key on touchscreen.

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<div class="post-metadata">

**Author:** ![jlmsurf](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jlmsurf](https://forum.chuwi.com/u/jlmsurf)\
**Post date:** [February 4, 2020, 7:20pm UTC](https://forum.chuwi.com/t/button-revovery/6077/11 "2020-02-04T19:20:58Z")

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J’ai essayé veinement cela ne marche pas

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<div class="post-metadata">

**Author:** ![jlmsurf](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@jlmsurf](https://forum.chuwi.com/u/jlmsurf)\
**Post date:** [February 19, 2020, 3:16pm UTC](https://forum.chuwi.com/t/button-revovery/6077/12 "2020-02-19T15:16:11Z")

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Thank you, finally in the system recovery menu.  
But unfortunately the volume button - and + do not allow you to select from the menu.  
Is there a solution?

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<div class="post-metadata">

**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [February 19, 2020, 3:40pm UTC](https://forum.chuwi.com/t/button-revovery/6077/13 "2020-02-19T15:40:58Z")

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Perhaps the recovery freezes.  
Are you trying to reset android from recovery? I think it’s better to reinstall rather than reset.

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<div class="post-metadata">

**Author:** ![akauts](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@akauts](https://forum.chuwi.com/u/akauts)\
**Post date:** [January 2, 2021, 3:20pm UTC](https://forum.chuwi.com/t/button-revovery/6077/14 "2021-01-02T15:20:54Z")

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hi, i tried this, i touch the windows key, but doesnt works. it stuck at dead android logo

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<div class="post-metadata">

**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [January 2, 2021, 4:32pm UTC](https://forum.chuwi.com/t/button-revovery/6077/15 "2021-01-02T16:32:00Z")

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If combination pwr+vol+ \ pwr+vol- \ pwr+vol-+vol+ \ vol-+vol+ desn’t work try to reinstall system.  
And sometimes the recovery does not load for unknown reasons, try several times.

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<div class="post-metadata">

**Author:** ![akauts](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@akauts](https://forum.chuwi.com/u/akauts)\
**Post date:** [January 2, 2021, 4:48pm UTC](https://forum.chuwi.com/t/button-revovery/6077/16 "2021-01-02T16:48:31Z")

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Ok, it is mean i need to reinstall both operating system right?

do you have the guideline how to reinstall this hi12 both windows and android?

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<div class="post-metadata">

**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [January 2, 2021, 5:12pm UTC](https://forum.chuwi.com/t/button-revovery/6077/17 "2021-01-02T17:12:09Z")

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You can reinstall only android if you want.  
Choose flash-no-erase-all.json instead of flash.json  
[tutorial](http://www.mediafire.com/file/sg6g41a3at2jub7/16._How_to_refresh_Andorid_OS_for_Hi12_%2528dualboot%2529.docx/file)  
[flashnoerase](https://mega.nz/file/tgpShJyT#iKt3kJAYCCIWRNaBod07xkpOYwGnz6p6pP7WxROl5SY)

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<div class="post-metadata">

**Author:** ![akauts](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@akauts](https://forum.chuwi.com/u/akauts)\
**Post date:** [January 2, 2021, 5:27pm UTC](https://forum.chuwi.com/t/button-revovery/6077/18 "2021-01-02T17:27:51Z")

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hi, i downloaded both links, thanks i found the guidelines.  
so, where i could find the requires installers or even the image file or ROM?

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<div class="post-metadata">

**Author:** ![akauts](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@akauts](https://forum.chuwi.com/u/akauts)\
**Post date:** [January 2, 2021, 7:49pm UTC](https://forum.chuwi.com/t/button-revovery/6077/20 "2021-01-02T19:49:13Z")

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the download links doesnt works anymore, my CPU is z8300

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<div class="post-metadata">

**Author:** ![Biosham](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/biosham/32/351_2.png) [@Biosham](https://forum.chuwi.com/u/Biosham)\
**Post date:** [January 2, 2021, 8:17pm UTC](https://forum.chuwi.com/t/button-revovery/6077/21 "2021-01-02T20:17:41Z")

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If your serial number before xx161008 ask for software from [service@chuei.com](mailto:service@chuei.com), if serial number after xx161008 you need to download other roms, links to these android roms are working.

[Next page](https://forum.chuwi.com/t/button-revovery/6077.md?page=2)
