# CHUWI Corebook Pro Driver issue

**URL:** <https://forum.chuwi.com/t/chuwi-corebook-pro-driver-issue/51027>\
**Category:** Laptops\
**Created:** [April 17, 2025, 10:25pm UTC](https://forum.chuwi.com/t/chuwi-corebook-pro-driver-issue/51027 "2025-04-17T22:25:29Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![lawriejk](https://avatars.discourse-cdn.com/v4/letter/l/f4b2a3/32.png) [@lawriejk](https://forum.chuwi.com/u/lawriejk)\
**Post date:** [April 17, 2025, 10:25pm UTC](https://forum.chuwi.com/t/chuwi-corebook-pro-driver-issue/51027/1 "2025-04-17T22:25:29Z")

</div>

Hello,

I have a Corebook X that I purchased and installed a larger SSD and had to re-install Windows 11, but I’m now have video issues where screen goes black but mouse pointer is still on screen. The only way to recover is to hard power laptop off then back on. This issue happens every time I’m in widows but it’s also random.

I’m pretty sure it’s a video driver issue but I cannot download anything from your support site. Can you please send a link for the correct drivers and confirm it is a driver issue? My information is as follows:

CHUWI-COREBOOK-X  
Intel(R) Core™ i5-1035G1 CPU @ 1.00GHz 1.20 GHz  
32.0 GB (31.8 GB usable)  
Device ID B257CE76-2650-4CE4-8CE8-4427AA03BB7F  
Serial Number: JCorBX13H23120417  
OS: Windows 11 Pro

Thanks,

Jim

---

<div class="post-metadata">

**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [April 18, 2025, 11:19am UTC](https://forum.chuwi.com/t/chuwi-corebook-pro-driver-issue/51027/2 "2025-04-18T11:19:51Z")

</div>

> [@lawriejk](#):
>
> JCorBX13H23120417

Reinstall everything

We dont have Windows pro.. its just WIndows 11

> **[IN525\_CHUWI\_64Home22H2\_11\_美德俄法韩葡日西意简繁\_AX101\_ALC269\_UP2428\_2023-12-16](https://www.mediafire.com/file_premium/ce8h71w4ofsn556/IN525_CHUWI_64Home22H2_11_%25E7%25BE%258E%25E5%25BE%25B7%25E4%25BF%2584%25E6%25B3%2595%25E9%259F%25A9%25E8%2591%25A1%25E6%2597%25A5%25E8%25A5%25BF%25E6%2584%258F%25E7%25AE%2580%25E7%25B9%2581_AX101_ALC269_UP2428_2023-12-16.zip/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

> **[i5-1035G1 IN525-140H-CS\_Drivers\_Win10\_Win11\_V0.13\_20231211](https://www.mediafire.com/file_premium/h09v9btp1yhlj6u/i5-1035G1_IN525-140H-CS_Drivers_Win10_Win11_V0.13_20231211.zip/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

Windows Tutorial: [windows installation system tutorial](https://www.mediafire.com/file_premium/d07oahzoy8j3awn/windows_installation_system_tutorial.docx/file)

[  
Driver installation tutorial: ](https://www.mediafire.com/file_premium/3ysu9hvakoe3ax0/Driver_installation_tutorial.docx/file)[Driver installation tutorial](https://www.mediafire.com/file_premium/3ysu9hvakoe3ax0/Driver_installation_tutorial.docx/file)