# Chuwi hi10 pro boot loop after windows v2004

**URL:** <https://forum.chuwi.com/t/chuwi-hi10-pro-boot-loop-after-windows-v2004/11085>\
**Category:** Hi10 Pro\
**Created:** [June 2, 2020, 12:01am UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-boot-loop-after-windows-v2004/11085 "2020-06-02T00:01:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![KiKiHUN](https://avatars.discourse-cdn.com/v4/letter/k/258eb7/32.png) [@KiKiHUN](https://forum.chuwi.com/u/KiKiHUN)\
**Post date:** [June 2, 2020, 12:01am UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-boot-loop-after-windows-v2004/11085/1 "2020-06-02T00:01:01Z")

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Yesterday the windows updated to v2004.  
I used for youtube etc.  
Today morning the tablet can’t start , just stuck on the chuwi logo.  
I can go to bios, reset it, go to boot menu(F7) but can’t boot to something.  
I tried windows installer pendrive and linux live pendrive. SAME nothing. The pendrive flashes once when i power up and that’s all.  
Video:

> **[20200601\_210908.mp4 (video)](https://drive.google.com/file/d/1CDH7nytFlPZ69SovEqfVK8-WzombCljl/view?usp=drivesdk)**
>
> Google Drive file.

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [June 2, 2020, 5:59am UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-boot-loop-after-windows-v2004/11085/2 "2020-06-02T05:59:32Z")

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Please copy it to [aftersale@chuwi.com](mailto:aftersale@chuwi.com).

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [June 2, 2020, 10:26pm UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-boot-loop-after-windows-v2004/11085/3 "2020-06-02T22:26:41Z")

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> [@KiKiHUN](#):
>
> Yesterday the windows updated to v2004.  
> I used for youtube etc.  
> Today morning the tablet can’t start , just stuck on the chuwi logo.  
> I can go to bios, reset it, go to boot menu(F7) but can’t boot to something.  
> I tried windows installer pendrive and linux live pendrive. SAME nothing. The pendrive flashes once when i power up and that’s all.  
> Video:
> 
> [driv](https://drive.google.com/file/d/1CDH7nytFlPZ69SovEqfVK8-WzombCljl/view?usp=drivesdk)

Make sure the USB C connector is deeply connected. The port is very deep and an imperfect connection will prevent the boot from the pendrive

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<div class="post-metadata">

**Author:** ![KiKiHUN](https://avatars.discourse-cdn.com/v4/letter/k/258eb7/32.png) [@KiKiHUN](https://forum.chuwi.com/u/KiKiHUN)\
**Post date:** [June 3, 2020, 9:13pm UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-boot-loop-after-windows-v2004/11085/4 "2020-06-03T21:13:34Z")

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same with the keyboard usb port. I tried the winpe pendrive-offical windows, still frozen on boot screen. I wrote an email to all of the chuwi support email addresses so maybe they will responde.

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [June 3, 2020, 9:54pm UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-boot-loop-after-windows-v2004/11085/5 "2020-06-03T21:54:26Z")

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Check that the bootable USB flash drive is well built with the help of a PC