# Chuwi Hi10 Pro not turning on, how to open the tablet? **URL:** \ **Category:** Hi10 Pro\ **Created:** [January 10, 2022, 9:41am UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-not-turning-on-how-to-open-the-tablet/30002 "2022-01-10T09:41:19Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Chemistrynoob](https://avatars.discourse-cdn.com/v4/letter/c/5f9b8f/32.png) [@Chemistrynoob](https://forum.chuwi.com/u/Chemistrynoob)\ **Post date:** [January 10, 2022, 9:41am UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-not-turning-on-how-to-open-the-tablet/30002/1 "2022-01-10T09:41:19Z")
Hello everyone, I have a Chuwi Hi 10 Pro which was working fine, then I didn’t use it for a couple months and now it won’t turn on despite various charging attempts. I assume the battery has gone dead and either needs charging externally or the battery needs replacing. Does anyone know how to get this tablet open to replace the battery? I undid the 4 screws on the sides but i cannot seem get it open. I don’t want to order a replacement battery if I can’t look inside and see that replacement is possible. Any help on this would be really appreciated. Best Wishes, Avid Chuwi User. ---
**Author:** ![ChuwiService](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@ChuwiService](https://forum.chuwi.com/u/ChuwiService)\ **Post date:** [January 12, 2022, 8:40am UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-not-turning-on-how-to-open-the-tablet/30002/2 "2022-01-12T08:40:11Z")
Hello, this model has been discontinued for a long time, there is no repair parts, such as replacing the charger can not be used, it is estimated that it is a hardware problem, Thanks and best regards CHUWI SERVICE ---
**Author:** ![Chemistrynoob](https://avatars.discourse-cdn.com/v4/letter/c/5f9b8f/32.png) [@Chemistrynoob](https://forum.chuwi.com/u/Chemistrynoob)\ **Post date:** [January 12, 2022, 9:28am UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-not-turning-on-how-to-open-the-tablet/30002/3 "2022-01-12T09:28:26Z")
I appreciate your reply but this is not very helpful at all. I do not think this is a hardware problem, as the device was working fine, and has been switched off for some time, so is much more likely to be a battery issue. There are spare parts available on aliexpress. Could someone please help me with advice on how to open up this tablet? Best Wishes, Chuwi User ---
**Author:** ![thyssen2k](https://avatars.discourse-cdn.com/v4/letter/t/b77776/32.png) [@thyssen2k](https://forum.chuwi.com/u/thyssen2k)\ **Post date:** [January 17, 2022, 3:46am UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-not-turning-on-how-to-open-the-tablet/30002/4 "2022-01-17T03:46:17Z")
here you can see how to open your device: [![](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/1/15afeed6bffa1d9ae93b7cd1d0b4e27800ba155d.jpeg "CHUWI HI10 PRO액정수리(CHUWI HI10 PRO LCD SCREEN REPAIR SELF)자가수리 분해영상") ](https://www.youtube.com/watch?v=CIL0DXlz7Wk) ---
**Author:** ![ruslan1561067](https://avatars.discourse-cdn.com/v4/letter/r/77aa72/32.png) [@ruslan1561067](https://forum.chuwi.com/u/ruslan1561067)\ **Post date:** [April 9, 2023, 1:50pm UTC](https://forum.chuwi.com/t/chuwi-hi10-pro-not-turning-on-how-to-open-the-tablet/30002/5 "2023-04-09T13:50:28Z")
Hello! I have a similar situation, I have two such tablets with the same problem that just lay there for a certain time and stopped working. In one of them, I charged the battery separately without the tablet, it worked for a while, but later the battery did not charge from the tablet. The other tablet did not give any signs of working capacity at all. I want to ask if you will restore the tablet, if so, what actions did you take? I plan to try replacing the AXP288C controller. But while I’m collecting information, some people write that there may be a problem with the bios, but I tried to replace the chip and firmware, it didn’t help.