# CHUWI HI10AIR not working

**URL:** <https://forum.chuwi.com/t/chuwi-hi10air-not-working/12090>\
**Category:** Hi10 Air\
**Created:** [July 3, 2020, 2:36pm UTC](https://forum.chuwi.com/t/chuwi-hi10air-not-working/12090 "2020-07-03T14:36:04Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![gianfranco](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gianfranco](https://forum.chuwi.com/u/gianfranco)\
**Post date:** [July 3, 2020, 2:36pm UTC](https://forum.chuwi.com/t/chuwi-hi10air-not-working/12090/1 "2020-07-03T14:36:04Z")

</div>

I’ve bought a CHUWI HI10 Air by [Geek.wish.com](http://Geek.wish.com) complete with the keyboard.

It was good working, but only after about three months it stop working: it did not boot.

As it was not possible resend to the seller, I asked to a smartphone repair who before tried to reset and after to open, but, after removing the four screws, he was not able to open and he did not continue with the fair of breaking. I ask if I have any probability to have my hi10 working again.

Thanks

Gianfranco

---

<div class="post-metadata">

**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [July 3, 2020, 4:29pm UTC](https://forum.chuwi.com/t/chuwi-hi10air-not-working/12090/2 "2020-07-03T16:29:24Z")

</div>

The reasons for not turning on can be various. In principle, you should put the charger for at least a day or two and check if it charges the battery. Once loaded. you should try powering on by pressing the power button and holding it down for at least 30 seconds if it doesn’t respond

---

<div class="post-metadata">

**Author:** ![gianfranco](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gianfranco](https://forum.chuwi.com/u/gianfranco)\
**Post date:** [July 4, 2020, 1:31pm UTC](https://forum.chuwi.com/t/chuwi-hi10air-not-working/12090/3 "2020-07-04T13:31:29Z")

</div>

I’ve tried but I did not have any result

---

<div class="post-metadata">

**Author:** ![gianfranco](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gianfranco](https://forum.chuwi.com/u/gianfranco)\
**Post date:** [July 18, 2020, 5:39am UTC](https://forum.chuwi.com/t/chuwi-hi10air-not-working/12090/4 "2020-07-18T05:39:21Z")

</div>

I’ve do all the instruction but my Chuwi does not work. Do you have anny addres of someone able to solve my problem in Italy or near the town of Bologna? I did not find anyone

---

<div class="post-metadata">

**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [July 18, 2020, 5:44am UTC](https://forum.chuwi.com/t/chuwi-hi10air-not-working/12090/5 "2020-07-18T05:44:13Z")

</div>

Chuwi has a technical service in Spain to which he could send it, but everything is centralized in the mail [service@chuwi.com](mailto:service@chuwi.com)

---

<div class="post-metadata">

**Author:** ![gianfranco](https://avatars.discourse-cdn.com/v4/letter/g/4af34b/32.png) [@gianfranco](https://forum.chuwi.com/u/gianfranco)\
**Post date:** [July 18, 2020, 8:24am UTC](https://forum.chuwi.com/t/chuwi-hi10air-not-working/12090/6 "2020-07-18T08:24:48Z")

</div>

I’ll try to contact the Spanish service to receive any further information, as I believe that it would be difficult to sand the pc to Spain. In any case Thank You, but if I don’t find anyone lease can you explain as to open? I’ve found an instruction on internet, but the the computer was different