# Chuwi HI12 android flashing issue

**URL:** <https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111>\
**Category:** Hi12\
**Created:** [February 20, 2022, 10:30pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111 "2022-02-20T22:30:22Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Eddie](https://avatars.discourse-cdn.com/v4/letter/e/f07891/32.png) [@Eddie](https://forum.chuwi.com/u/Eddie)\
**Post date:** [February 20, 2022, 10:30pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/1 "2022-02-20T22:30:22Z")

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Hello,

When trying to refresh Android using Intel Flash tool I get an error at 26% - tablet starts in android fastboot mode and it gets recognized by Windows as Cherry Trail CR device

 ![chuwi hi12 flash - failed to enumerate](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/2/2727deb853207fc5031eb20d0c4afc8b4bb92fbd.png)

02/20/22 23:09:17.910 INFO : Ready to flash!  
02/20/22 23:09:17.913 INFO : Flash file C:\Users\Lenovo\Downloads\android\flash-no-erase-all.json [recover] loaded  
02/20/22 23:09:22.712 INFO : [Port 1/1] Checking events on device …  
02/20/22 23:09:22.756 WARNING: [Port 1/1] The current device state of the board prevent log check  
02/20/22 23:09:22.758 INFO : [Port 1/1] Start flashing the flash configuration with dnx\_os start state for EMMCEFB13145  
02/20/22 23:09:22.759 INFO : [Port 1/1] Starting flash …  
02/20/22 23:09:22.759 INFO : [Port 1/1] Flash started  
02/20/22 23:09:22.759 INFO : [Port 1/1] Sleep 500 ms before executing first flash command  
02/20/22 23:09:23.271 INFO : [Port 1/1] Running `"C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "fw_stage2_osdnx" "C:\Users\Lenovo\Downloads\android\firmware.bin"` command  
02/20/22 23:09:23.473 WARNING: [Port 1/1] Command `"C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "fw_stage2_osdnx" "C:\Users\Lenovo\Downloads\android\firmware.bin"` failed  
02/20/22 23:09:23.473 INFO : [Port 1/1] Retrying `"C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "fw_stage2_osdnx" "C:\Users\Lenovo\Downloads\android\firmware.bin"` command  
02/20/22 23:09:23.635 WARNING: [Port 1/1] Command `"C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "fw_stage2_osdnx" "C:\Users\Lenovo\Downloads\android\firmware.bin"` failed  
02/20/22 23:09:23.635 INFO : [Port 1/1] Running `Sleeping for 5 seconds` command  
02/20/22 23:09:28.636 INFO : [Port 1/1] Command `Sleeping for 5 seconds` succeed  
02/20/22 23:09:28.636 INFO : [Port 1/1] Running `Wait for device with status dnx_os on port 1/1` command  
02/20/22 23:09:28.636 INFO : [Port 1/1] Command `Wait for device with status dnx_os on port 1/1` succeed  
02/20/22 23:09:28.636 INFO : [Port 1/1] Running `"C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "osloader" "C:\Users\Lenovo\Downloads\android\loader.efi"` command  
02/20/22 23:09:31.711 INFO : [Port 1/1] Command `"C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "flash" "osloader" "C:\Users\Lenovo\Downloads\android\loader.efi"` succeed  
02/20/22 23:09:31.711 INFO : [Port 1/1] Running `"C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "boot" "C:\Users\Lenovo\Downloads\android\loader.efi"` command  
02/20/22 23:09:32.248 INFO : [Port 1/1] Command `"C:\Program Files (x86)\Intel\Platform Flash Tool\fastboot.exe" "-s" "EMMCEFB13145" "boot" "C:\Users\Lenovo\Downloads\android\loader.efi"` succeed  
02/20/22 23:09:32.248 INFO : [Port 1/1] Running `Sleeping for 0.5 seconds` command  
02/20/22 23:09:32.750 INFO : [Port 1/1] Command `Sleeping for 0.5 seconds` succeed  
02/20/22 23:09:32.750 INFO : [Port 1/1] Running `Wait for device with status pos on port 1/1` command  
02/20/22 23:10:32.751 ERROR : [Port 1/1] Command `Wait for device with status pos on port 1/1` failed  
02/20/22 23:10:32.751 ERROR : [Port 1/1] Flash failed (Command type: Device enumeration)  
02/20/22 23:10:34.187 INFO : [Port 1/1] Device lost on 1/1

Ps There is no serial number at the back of the device, there is only model CWI520, device is discovered by Intel tool as DnX SN: EMMCEFB13145

Please assist.

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**Author:** ![ChuwiService](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@ChuwiService](https://forum.chuwi.com/u/ChuwiService)\
**Post date:** [February 22, 2022, 5:54am UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/2 "2022-02-22T05:54:20Z")

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Hi, you can try this tool, thanks

> **[安卓烧录工具ev6.0.51](https://www.mediafire.com/file/pkhb6j0c2dx3t7o/%25E5%25AE%2589%25E5%258D%2593%25E7%2583%25A7%25E5%25BD%2595%25E5%25B7%25A5%25E5%2585%25B7ev6.0.51.zip/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

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**Author:** ![Eddie](https://avatars.discourse-cdn.com/v4/letter/e/f07891/32.png) [@Eddie](https://forum.chuwi.com/u/Eddie)\
**Post date:** [February 28, 2022, 9:45pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/3 "2022-02-28T21:45:03Z")

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I’ve tried this version of Intel app to flash the device but it couldn’t see Chuwi 12 for some reason and also it looks like Android image is gone from previous post and I downloaded one from other thread but I think it might not be the correct one. Could you also share Android 5 image for Chuwi 12 again?

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**Author:** ![ChuwiService](https://avatars.discourse-cdn.com/v4/letter/c/c68b51/32.png) [@ChuwiService](https://forum.chuwi.com/u/ChuwiService)\
**Post date:** [March 3, 2022, 6:21am UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/4 "2022-03-03T06:21:19Z")

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Hello, please contact our official after-sales email, thank you

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**Author:** ![tobyni](https://avatars.discourse-cdn.com/v4/letter/t/c37758/32.png) [@tobyni](https://forum.chuwi.com/u/tobyni)\
**Post date:** [July 8, 2022, 5:03am UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/5 "2022-07-08T05:03:36Z")

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Did you ever get this fixed, I’ve just run into the same problem and can’t find anyone that’s had any actual help from Chuwi!

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**Author:** ![Eddie](https://avatars.discourse-cdn.com/v4/letter/e/f07891/32.png) [@Eddie](https://forum.chuwi.com/u/Eddie)\
**Post date:** [July 15, 2022, 1:42pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/6 "2022-07-15T13:42:08Z")

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Unfortunately not. Chuwi asks for serial number to fix the device remotely, god knows how. I gave up ☹

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**Author:** ![tobyni](https://avatars.discourse-cdn.com/v4/letter/t/c37758/32.png) [@tobyni](https://forum.chuwi.com/u/tobyni)\
**Post date:** [July 15, 2022, 2:52pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/7 "2022-07-15T14:52:02Z")

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Never give up… I got it fixed! Long story short, despire the Intel Android Drivers 1.10.0 appearing to install, they don’t… you’ll notice a ‘1’ appearing after each line in the installer dialog box. That means failure and should be ‘0’. Restarting Windows with driver signing off (option 7 on advanced startup) allowed them to install. After that, the flashing worked as expected.

P.S. I had to do it with an Intel laptop, my AMD system wouldn’t flash it either… this happens with my android TV boxes too.

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**Author:** ![stesofeu](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@stesofeu](https://forum.chuwi.com/u/stesofeu)\
**Post date:** [November 5, 2022, 4:35pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/8 "2022-11-05T16:35:12Z")

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Hello, I’ve picked up this old thread in order to flash my Hi 12 with Android. I managed to let the flash tool show the Hi12 and it starts flashing as well. But at 25% it stopps and gives the following information: [Port 1/1] Running ‘Wait for device with status pos on port 1/1’ command  
After a minute of waiting the flashing fails.  
The Hi12 shows the Android robot with an open flap and also NORMAL BOOT with a green rectangle arround. What have I to do in order to finnish the flash procedure successfully?

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**Author:** ![stesofeu](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@stesofeu](https://forum.chuwi.com/u/stesofeu)\
**Post date:** [November 6, 2022, 6:04am UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/9 "2022-11-06T06:04:47Z")

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Got it! I was tracked by the driver-seems-to-be-installed-but-does-not-issue.  
Now I’ve got the next problem: Flashing Android cleans up the whole drive. During installation of Windows I can’t see anny drives. I tried to install a Linux derivate (ZorinOS) and saw an unused drive of about 48 GB. Why isn’t the windows installer able to see this drive?

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**Author:** ![stesofeu](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@stesofeu](https://forum.chuwi.com/u/stesofeu)\
**Post date:** [November 6, 2022, 9:28pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/10 "2022-11-06T21:28:13Z")

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Fixed it: WIN 11 installer doesn’t recognize the drive but the WIN 10 installer does.

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**Author:** ![Benkov0](https://avatars.discourse-cdn.com/v4/letter/b/2bfe46/32.png) [@Benkov0](https://forum.chuwi.com/u/Benkov0)\
**Post date:** [January 27, 2023, 8:25pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/11 "2023-01-27T20:25:23Z")

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Nekem is ugyan ez!  
nem tudom mit lehetne csinálni

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**Author:** ![stesofeu](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@stesofeu](https://forum.chuwi.com/u/stesofeu)\
**Post date:** [January 28, 2023, 9:06am UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/12 "2023-01-28T09:06:16Z")

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Sorry, but I can’t understand what you’ve posted. So reply in English, please.

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**Author:** ![HaSeBeAYa](https://avatars.discourse-cdn.com/v4/letter/h/d6d6ee/32.png) [@HaSeBeAYa](https://forum.chuwi.com/u/HaSeBeAYa)\
**Post date:** [January 29, 2023, 2:30pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/13 "2023-01-29T14:30:27Z")

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I have the same problem, but I can’t flash.  
I have the same problem, can you help me?

> [@Issues with flashing Chuwi HiBook](https://forum.chuwi.com/t/issues-with-flashing-chuwi-hibook/28932):
>
> I am trying to return android to Chuwi HiBook tablet (Since it was previously removed from tablet), installed all drivers and Intel flash tool lite program, but when loading Intel Flash Tool Usb driver there was a problem: driver installation failed. Please cancel setup. After that, when I run the Intel flash tool lite program, the tablet detects the program, but when I try to flash it, another error appears. 11/30/21 16:12:35.521 INFO : Flash file C:\Users\Vadim\Downloads\Android for Hi book …

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<div class="post-metadata">

**Author:** ![stesofeu](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@stesofeu](https://forum.chuwi.com/u/stesofeu)\
**Post date:** [February 4, 2023, 5:07pm UTC](https://forum.chuwi.com/t/chuwi-hi12-android-flashing-issue/31111/14 "2023-02-04T17:07:39Z")

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Perhaps not all drivers are installed correctly. You have to install the drivers as administrator. So you have to open the shell app as an administrator.
