Hello, I decided to update the firmware and after that the image disappeared. Please help me solve this problem. SN: ZHipaAEY10220404145
Can you explain what steps you followed ?
I flashed the HiPad-Air-EEA-20211204-V6.0 and the image disappeared, the tablet works and makes sounds. There may be a different firmware.
Where did you download the zip file from ?
What do you mean by the image disappearing ?
The tablet works; it makes sounds all the time.
You can find support on the Chuwi website.