# Chuwi Hipad Xpro forgot password

**URL:** <https://forum.chuwi.com/t/chuwi-hipad-xpro-forgot-password/56390>\
**Category:** HiPad XPro\
**Created:** [September 17, 2026, 2:06pm UTC](https://forum.chuwi.com/t/chuwi-hipad-xpro-forgot-password/56390 "2026-09-17T14:06:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![michaelpaz](https://avatars.discourse-cdn.com/v4/letter/m/e79b87/32.png) [@michaelpaz](https://forum.chuwi.com/u/michaelpaz)\
**Post date:** [September 17, 2026, 2:06pm UTC](https://forum.chuwi.com/t/chuwi-hipad-xpro-forgot-password/56390/1 "2026-09-17T14:06:06Z")

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I need the method to reset my chuwi hipad xpro because i have forgotten screen lock pin. Tablet serial number is CHipXpEB10231001417 I have bought it by Aliexpress

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**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\
**Post date:** [September 17, 2026, 7:43pm UTC](https://forum.chuwi.com/t/chuwi-hipad-xpro-forgot-password/56390/2 "2026-09-17T19:43:38Z")

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You need to contact customer service via the Chuwi website.

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**Author:** ![intrax](https://avatars.discourse-cdn.com/v4/letter/i/ed655f/32.png) [@intrax](https://forum.chuwi.com/u/intrax)\
**Post date:** [September 21, 2026, 5:57pm UTC](https://forum.chuwi.com/t/chuwi-hipad-xpro-forgot-password/56390/3 "2026-09-21T17:57:47Z")

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Boot into bios and reset tablet.