# Chuwi ubook pro not charging

**URL:** <https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644>\
**Category:** Ask A Question\
**Created:** [September 28, 2019, 3:41pm UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644 "2019-09-28T15:41:35Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Phoenix](https://avatars.discourse-cdn.com/v4/letter/p/0ea827/32.png) [@Phoenix](https://forum.chuwi.com/u/Phoenix)\
**Post date:** [September 28, 2019, 3:41pm UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/1 "2019-09-28T15:41:36Z")

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How to resolve Chuwi ubook pro not charging with original charger used?

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [September 28, 2019, 10:07pm UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/2 "2019-09-28T22:07:11Z")

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Chuwi UBook Pro is not yet for sale, how is it possible that it already has it?

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [September 29, 2019, 1:19am UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/3 "2019-09-29T01:19:12Z")

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So, are you a professional black fan? So interesting.

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**Author:** ![Phoenix](https://avatars.discourse-cdn.com/v4/letter/p/0ea827/32.png) [@Phoenix](https://forum.chuwi.com/u/Phoenix)\
**Post date:** [September 29, 2019, 3:09am UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/4 "2019-09-29T03:09:38Z")

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I am not. I am a frustrated buyer who supported the kickstarter and I received an Ubook that does not charge!  
Can you solve my problem before accusing me a black fan!

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [September 29, 2019, 9:18am UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/5 "2019-09-29T09:18:19Z")

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Our Ubook pro hasn’t been produced yet, even on a prototype.How can you receive it?

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**Author:** ![Phoenix](https://avatars.discourse-cdn.com/v4/letter/p/0ea827/32.png) [@Phoenix](https://forum.chuwi.com/u/Phoenix)\
**Post date:** [September 29, 2019, 12:12pm UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/6 "2019-09-29T12:12:13Z")

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I meant the Ubook 2-1.

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**Author:** ![Phoenix](https://avatars.discourse-cdn.com/v4/letter/p/0ea827/32.png) [@Phoenix](https://forum.chuwi.com/u/Phoenix)\
**Post date:** [September 29, 2019, 12:12pm UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/7 "2019-09-29T12:12:44Z")

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You need my product ID to proof?

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [September 29, 2019, 2:32pm UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/8 "2019-09-29T14:32:17Z")

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> [@Phoenix](#):
>
> I meant the Ubook 2-1.

That is more reasonable.  
First we have to find out if the problem can be with the tablet or the charger.  
If it is from the charger, it can be from the charging module or the connector.  
If you have means, such as a polymeter, try measuring the charger voltage.  
If you have a type C charger (with Power Delivery) can you try to charge the battery with that charger?

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**Author:** ![Phoenix](https://avatars.discourse-cdn.com/v4/letter/p/0ea827/32.png) [@Phoenix](https://forum.chuwi.com/u/Phoenix)\
**Post date:** [September 30, 2019, 12:04am UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/9 "2019-09-30T00:04:07Z")

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Thks!  
I hv tried your suggestions. There is no light at all (blue charging light). I hv also used USB C. Still no blue light.

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [September 30, 2019, 6:44am UTC](https://forum.chuwi.com/t/chuwi-ubook-pro-not-charging/1644/10 "2019-09-30T06:44:29Z")

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