# Computer swelling

**URL:** <https://forum.chuwi.com/t/computer-swelling/40622>\
**Category:** CoreBook X\
**Created:** [August 8, 2023, 10:26am UTC](https://forum.chuwi.com/t/computer-swelling/40622 "2023-08-08T10:26:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dexter](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dexter](https://forum.chuwi.com/u/dexter)\
**Post date:** [August 8, 2023, 10:26am UTC](https://forum.chuwi.com/t/computer-swelling/40622/1 "2023-08-08T10:26:44Z")

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Hello, I’ve noticed that my Corebook X is swelling, what this means?  
Can it explode? I have no idea how to proceed, I use this computer to work.

 ![IMG20230808122315](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/7/7281d24192b213228c151cb2e73801b37ffdbbb5.jpeg)

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**Author:** ![coyotefert](https://avatars.discourse-cdn.com/v4/letter/c/76d3ee/32.png) [@coyotefert](https://forum.chuwi.com/u/coyotefert)\
**Post date:** [August 8, 2023, 10:58am UTC](https://forum.chuwi.com/t/computer-swelling/40622/2 "2023-08-08T10:58:36Z")

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Hello

Your Battery is swollen for sure. If this is still under warranty time, activate as soon as possible.

Do not use the laptop for now. I would recommend to remove the battery and let it rest somewhere far from heat and from flamable stuff.

Regards,

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**Author:** ![dexter](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dexter](https://forum.chuwi.com/u/dexter)\
**Post date:** [August 8, 2023, 12:14pm UTC](https://forum.chuwi.com/t/computer-swelling/40622/3 "2023-08-08T12:14:24Z")

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Hey, @coyotefert  
Thank you for responding. I purchased this computer on April 9th, 2022. I’m unsure about the warranty period, but in Spain, it is typically for a minimum of 2 years.

I’m quite anxious about the situation. While I need to use this computer for work, I’m worried that it may unexpectedly explode near my face.

Can you please help me understand what steps I should take next? I have a concern about Chuwi’s lack of communication with its customers and retailers, especially regarding a potential product recall. This is a matter that should be taken seriously.

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**Author:** ![coyotefert](https://avatars.discourse-cdn.com/v4/letter/c/76d3ee/32.png) [@coyotefert](https://forum.chuwi.com/u/coyotefert)\
**Post date:** [August 8, 2023, 1:31pm UTC](https://forum.chuwi.com/t/computer-swelling/40622/4 "2023-08-08T13:31:21Z")

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I would say, take pictures, open the backplate and take pictures with battery model also.

Send email for [service@chuwi.com](mailto:service@chuwi.com) with the situation.

I had similar issue but my battery is not that swollen. They had no replacements at the moment I contacted.

It seems that several Corebook X are facing this issue. It seems to be a common known issue.

I will try with other moderators from forum to question Chuwi about it since they are not isolated cases but a recurrent issue.

It´s diffcult but maybe Chuwi can propose a solution that is good for all.

Regards,

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**Author:** ![elle](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/elle/32/7899_2.png) [@elle](https://forum.chuwi.com/u/elle)\
**Post date:** [October 1, 2023, 5:15pm UTC](https://forum.chuwi.com/t/computer-swelling/40622/5 "2023-10-01T17:15:29Z")

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Was your battery ever replaced? I am facing the same problem, and based on other posts it seems they are always claiming to not have replacement batteries in stock.

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**Author:** ![dexter](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@dexter](https://forum.chuwi.com/u/dexter)\
**Post date:** [October 2, 2023, 2:46pm UTC](https://forum.chuwi.com/t/computer-swelling/40622/6 "2023-10-02T14:46:18Z")

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Hey, Yes but I both by myself and replaced it.  
Sincerely a battery that swelling like that in one year isn’t good, that is my first and last Chuwi.

Here is the AliExpress link that I both the battery:  
[https://es.aliexpress.com/item/1005005436826349.html?spm=a2g0o.order\_list.order\_list\_main.20.286c194dt0aGkU&gatewayAdapt=glo2esp](https://es.aliexpress.com/item/1005005436826349.html?spm=a2g0o.order_list.order_list_main.20.286c194dt0aGkU&gatewayAdapt=glo2esp)
