# Core Book X i3-1220p - Sound Speaker Issue Low Sound

**URL:** <https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905>\
**Category:** CoreBook X\
**Created:** [February 15, 2025, 12:41pm UTC](https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905 "2025-02-15T12:41:29Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Cheu](https://avatars.discourse-cdn.com/v4/letter/c/7ab992/32.png) [@Cheu](https://forum.chuwi.com/u/Cheu)\
**Post date:** [February 15, 2025, 12:41pm UTC](https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905/1 "2025-02-15T12:41:29Z")

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Hi guys,

So i bought yesterday a Core Book X 14,1" 2K I3-1220P 16GB/512GB with Windows 11 Home, i have noticed that the sound only comes out from the right speaker, and the sound is low and strange. Seems like under water or in tunnel.

SERIAL:XCorBXIZ17P24091997

BIOS VERSION: DN525RV108

What can be?

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [February 15, 2025, 9:16pm UTC](https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905/3 "2025-02-15T21:16:06Z")

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4R/1.5W \*3PCS  
The laptop has 3 speakers

[https://www.mediafire.com/file\_premium/v5ulfwcf7scwwa1/SU\_DN525\_Drivers\_WIN11\_X64\_V0.1\_20240731.zip/file](https://www.mediafire.com/file_premium/v5ulfwcf7scwwa1/SU_DN525_Drivers_WIN11_X64_V0.1_20240731.zip/file)

If does not solve

Send it back and get a replace

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<div class="post-metadata">

**Author:** ![Cheu](https://avatars.discourse-cdn.com/v4/letter/c/7ab992/32.png) [@Cheu](https://forum.chuwi.com/u/Cheu)\
**Post date:** [February 15, 2025, 9:25pm UTC](https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905/4 "2025-02-15T21:25:59Z")

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How do install

I click on the batch install and nothing happens

If a reinstall windows works?

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**Author:** ![mandarosi](https://avatars.discourse-cdn.com/v4/letter/m/4491bb/32.png) [@mandarosi](https://forum.chuwi.com/u/mandarosi)\
**Post date:** [March 26, 2025, 4:47pm UTC](https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905/5 "2025-03-26T16:47:27Z")

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Same problem to me.

Have you found any solution?

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<div class="post-metadata">

**Author:** ![Cheu](https://avatars.discourse-cdn.com/v4/letter/c/7ab992/32.png) [@Cheu](https://forum.chuwi.com/u/Cheu)\
**Post date:** [March 26, 2025, 7:02pm UTC](https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905/6 "2025-03-26T19:02:14Z")

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The store where i bought, replace my pc… Its was a issue indeed.

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**Author:** ![mandarosi](https://avatars.discourse-cdn.com/v4/letter/m/4491bb/32.png) [@mandarosi](https://forum.chuwi.com/u/mandarosi)\
**Post date:** [March 27, 2025, 1:56pm UTC](https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905/7 "2025-03-27T13:56:11Z")

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so i think im in a big problem becouse ive bought mine on aliexpress. from an official store but it would be mess to send it back.

@ChuwiESnotactive any advise from you guys?

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [April 18, 2025, 7:06am UTC](https://forum.chuwi.com/t/core-book-x-i3-1220p-sound-speaker-issue-low-sound/49905/8 "2025-04-18T07:06:47Z")

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IF you live in EU you can repair it in the German center, if not must be in Hong Kong

IF you bought in ALI, Aliexpress have many warehouses over the world. You can ask the store maybe you dont need to send to HK

Because other than that..maybe go to a repair store and ask if they can repair it. IF its not much write to Aliexpress and ask if they would pay half of the repair. Sometimes we have some flexibility.
