# CWI 575 i5 camera driver not work

**URL:** <https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022>\
**Category:** Official Firmware\
**Created:** [August 9, 2024, 4:08pm UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022 "2024-08-09T16:08:42Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Chuwi\_User](https://avatars.discourse-cdn.com/v4/letter/c/4491bb/32.png) [@Chuwi\_User](https://forum.chuwi.com/u/Chuwi_User)\
**Post date:** [August 9, 2024, 4:08pm UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022/1 "2024-08-09T16:08:42Z")

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ZCoreBDW1H230100739  
CWI 575 i5-1035G4 chuwi corebook 14/8/512gb Windows 11  
I buy this product 12 february  
On this week camera dont work in device manager usb descriptor error(43), i tryied install intel chipset driver, backup windows update, manual install many drivers for camera with intel arvstream, please give me drivers for this pc @Management please help!

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**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [August 12, 2024, 1:40am UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022/2 "2024-08-12T01:40:14Z")

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> **[i5-1035G4 微步Drivers](https://www.mediafire.com/file_premium/znma93sg9nyimks/i5-1035G4_%25E5%25BE%25AE%25E6%25AD%25A5Drivers.zip/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

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<div class="post-metadata">

**Author:** ![Chuwi\_User](https://avatars.discourse-cdn.com/v4/letter/c/4491bb/32.png) [@Chuwi\_User](https://forum.chuwi.com/u/Chuwi_User)\
**Post date:** [August 14, 2024, 10:07am UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022/3 "2024-08-14T10:07:52Z")

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Thank you for drivers. Im install all this software but camera doesnt work either

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<div class="post-metadata">

**Author:** ![Chuwi\_User](https://avatars.discourse-cdn.com/v4/letter/c/4491bb/32.png) [@Chuwi\_User](https://forum.chuwi.com/u/Chuwi_User)\
**Post date:** [August 15, 2024, 8:38am UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022/4 "2024-08-15T08:38:33Z")

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I tried to forcefully install different drivers on an unknown device like “intel r camera sensor”, I added it as an old device, I added all the drivers in the device manager, none of them were automatically applied to the camera. Has anyone encountered something similar on this model? Or does he know what exactly the camera driver is called? Because I physically opened the laptop and looked, the camera is visually fine and reacts to connecting the cable, and the problem appeared after a certain number of WIN 11 updates, but unfortunately there was no restore point with a working driver

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<div class="post-metadata">

**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [August 15, 2024, 9:48am UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022/5 "2024-08-15T09:48:37Z")

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Did it work before? what i send you the original windows that came with computer and you install it?

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<div class="post-metadata">

**Author:** ![Chuwi\_User](https://avatars.discourse-cdn.com/v4/letter/c/4491bb/32.png) [@Chuwi\_User](https://forum.chuwi.com/u/Chuwi_User)\
**Post date:** [August 15, 2024, 11:51am UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022/6 "2024-08-15T11:51:02Z")

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yes work before windows update, yes im install all in pack upper

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<div class="post-metadata">

**Author:** ![Chuwi\_User](https://avatars.discourse-cdn.com/v4/letter/c/4491bb/32.png) [@Chuwi\_User](https://forum.chuwi.com/u/Chuwi_User)\
**Post date:** [August 15, 2024, 2:53pm UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022/7 "2024-08-15T14:53:29Z")

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check bios all physical ports enabled

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<div class="post-metadata">

**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\
**Post date:** [August 16, 2024, 1:50am UTC](https://forum.chuwi.com/t/cwi-575-i5-camera-driver-not-work/46022/8 "2024-08-16T01:50:46Z")

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install again windows and see if tat works

> **[YZ-JX-14-N14IBR120-IB60B-199-B](https://www.mediafire.com/file_premium/u45iiuiiouloojn/YZ-JX-14-N14IBR120-IB60B-199-B.7z/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

> **[i5-1035G4 微步Drivers](https://www.mediafire.com/file_premium/znma93sg9nyimks/i5-1035G4_%25E5%25BE%25AE%25E6%25AD%25A5Drivers.zip/file)**
>
> MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

Windows installation tutorial: [windows installation system tutorial](https://www.mediafire.com/file_premium/d07oahzoy8j3awn/windows_installation_system_tutorial.docx/file)

Driver installation tutorial: [Driver installation tutorial](https://www.mediafire.com/file_premium/3ysu9hvakoe3ax0/Driver_installation_tutorial.docx/file)
