# Database Working Un-normal now, Please contact local retails and distributor for Service

**URL:** <https://forum.chuwi.com/t/database-working-un-normal-now-please-contact-local-retails-and-distributor-for-service/54842>\
**Category:** Ask A Question\
**Created:** [January 15, 2026, 1:01pm UTC](https://forum.chuwi.com/t/database-working-un-normal-now-please-contact-local-retails-and-distributor-for-service/54842 "2026-01-15T13:01:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vs89](https://avatars.discourse-cdn.com/v4/letter/v/ecae2f/32.png) [@vs89](https://forum.chuwi.com/u/vs89)\
**Post date:** [January 15, 2026, 1:01pm UTC](https://forum.chuwi.com/t/database-working-un-normal-now-please-contact-local-retails-and-distributor-for-service/54842/1 "2026-01-15T13:01:24Z")

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Database Working Un-normal now, Please contact local retails and distributor for Service

Are you going to fix it?

 ![Screenshot_2](https://us1.discourse-cdn.com/flex020/uploads/chuwi/original/2X/9/9b050effe6ef7d8c9217d21be2438c58a169bc92.png)

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**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\
**Post date:** [January 15, 2026, 1:07pm UTC](https://forum.chuwi.com/t/database-working-un-normal-now-please-contact-local-retails-and-distributor-for-service/54842/2 "2026-01-15T13:07:00Z")

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> [@vs89](#):
>
> Database Working Un-normal now, Please contact local retails and distributor for Service
> 
> Are you going to fix it?

You should contact Chuwi support.

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**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\
**Post date:** [January 15, 2026, 5:05pm UTC](https://forum.chuwi.com/t/database-working-un-normal-now-please-contact-local-retails-and-distributor-for-service/54842/3 "2026-01-15T17:05:14Z")

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> [@vs89](#):
>
> Database Working Un-normal now

You type xyu, you must enter the serial number.

My serial number works on that page

This is a user forum; no one from Chuwi monitors it.