# Dead battery? Bad USB charger?

**URL:** https://forum.chuwi.com/t/dead-battery-bad-usb-charger/11244
**Category:** Hi10 X
**Created:** [June 7, 2020, 1:41am UTC](https://forum.chuwi.com/t/dead-battery-bad-usb-charger/11244 "2020-06-07T01:41:54Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Beingbetsy](https://avatars.discourse-cdn.com/v4/letter/b/848f3c/32.png) [@Beingbetsy](https://forum.chuwi.com/u/Beingbetsy)
#### Post date: [June 7, 2020, 1:41am UTC](https://forum.chuwi.com/t/dead-battery-bad-usb-charger/11244/1 "2020-06-07T01:41:54Z")

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I have had the Hi10X 2 weeks and it charged fine the 1st time I charged it–but neverr will charge again. Please help or direct me to someone.

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### Author: ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)
#### Post date: [June 8, 2020, 8:40am UTC](https://forum.chuwi.com/t/dead-battery-bad-usb-charger/11244/2 "2020-06-08T08:40:46Z")

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Please contact Chuwi’s store customer service at the website where you buy the device.