# Fingerprint stopped working after Windows 10 2004 update

**URL:** <https://forum.chuwi.com/t/fingerprint-stopped-working-after-windows-10-2004-update/11526>\
**Category:** MiniBook\
**Created:** [June 15, 2020, 1:26am UTC](https://forum.chuwi.com/t/fingerprint-stopped-working-after-windows-10-2004-update/11526 "2020-06-15T01:26:44Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![lonea](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@lonea](https://forum.chuwi.com/u/lonea)\
**Post date:** [June 15, 2020, 1:26am UTC](https://forum.chuwi.com/t/fingerprint-stopped-working-after-windows-10-2004-update/11526/1 "2020-06-15T01:26:45Z")

</div>

Anyone else having issue with the fingerprint device disappeared from the device manger list after the Windows 10 2004 update?

There is a Intel Serial IO SPI host controller without a drive in the device manager after the update.

The system was fully working prior to the update.

---

<div class="post-metadata">

**Author:** ![plumlis](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/plumlis/32/2672_2.png) [@plumlis](https://forum.chuwi.com/u/plumlis)\
**Post date:** [June 15, 2020, 12:27pm UTC](https://forum.chuwi.com/t/fingerprint-stopped-working-after-windows-10-2004-update/11526/2 "2020-06-15T12:27:12Z")

</div>

> [@Anyone upgraded to Win10 2004 and found the fingerprint doesnt work sometimes?](https://forum.chuwi.com/t/anyone-upgraded-to-win10-2004-and-found-the-fingerprint-doesnt-work-sometimes/10505/4):
>
> [http://chuwi.mediafire.com/file/fob9l4jjgc0iqnm/Fingerprint\_driver.rar/file](http://chuwi.mediafire.com/file/fob9l4jjgc0iqnm/Fingerprint_driver.rar/file) This is the fingerprint drive

same here

---

<div class="post-metadata">

**Author:** ![lonea](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@lonea](https://forum.chuwi.com/u/lonea)\
**Post date:** [June 16, 2020, 1:42am UTC](https://forum.chuwi.com/t/fingerprint-stopped-working-after-windows-10-2004-update/11526/3 "2020-06-16T01:42:15Z")

</div>

@Management Can someone at your company investigate this?

---

<div class="post-metadata">

**Author:** ![Tbos](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@Tbos](https://forum.chuwi.com/u/Tbos)\
**Post date:** [June 27, 2020, 4:23pm UTC](https://forum.chuwi.com/t/fingerprint-stopped-working-after-windows-10-2004-update/11526/4 "2020-06-27T16:23:32Z")

</div>

Same here. I’ve tried all available drivers. From chuwi and third party. Cannot get the fingerprint reader to work.