# Firmware Links not working

**URL:** <https://forum.chuwi.com/t/firmware-links-not-working/39633>\
**Category:** Hi10 Pro\
**Created:** [June 1, 2023, 8:35am UTC](https://forum.chuwi.com/t/firmware-links-not-working/39633 "2023-06-01T08:35:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![diamand](https://avatars.discourse-cdn.com/v4/letter/d/91b2a8/32.png) [@diamand](https://forum.chuwi.com/u/diamand)\
**Post date:** [June 1, 2023, 8:35am UTC](https://forum.chuwi.com/t/firmware-links-not-working/39633/1 "2023-06-01T08:35:03Z")

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Hi, i have a CWI529 model with serial number PQ64G42160802072.  
The firmware links of the official topic [[Hi10 Pro] [Official Version] Chuwi Hi10 Pro Windows, Android, Bios, Driver, tutorial Download](https://forum.chuwi.com/t/hi10-pro-official-version-chuwi-hi10-pro-windows-android-bios-driver-tutorial-download/909/1)  
specialy the ones stored in box com like  
[https://chuwiinnovationtechnologyshenz.app.box.com/s/drsakri6k9i33jysq5b295val4lfuglb](https://chuwiinnovationtechnologyshenz.app.box.com/s/drsakri6k9i33jysq5b295val4lfuglb)  
display the message:  
_This shared file or folder link has been removed or is unavailable to you._  
Can you help me?  
Thank you!

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<div class="post-metadata">

**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [June 3, 2023, 6:22am UTC](https://forum.chuwi.com/t/firmware-links-not-working/39633/2 "2023-06-03T06:22:43Z")

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I don’t have that files.

Please write to [service@chuwi.com](mailto:service@chuwi.com)