# Gemibook pro N5100 - is it a wifi/bluetooth hardware issue?

**URL:** <https://forum.chuwi.com/t/gemibook-pro-n5100-is-it-a-wifi-bluetooth-hardware-issue/42573>\
**Category:** GemiBook Pro\
**Created:** [December 17, 2023, 9:09am UTC](https://forum.chuwi.com/t/gemibook-pro-n5100-is-it-a-wifi-bluetooth-hardware-issue/42573 "2023-12-17T09:09:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Dan0508](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Dan0508](https://forum.chuwi.com/u/Dan0508)\
**Post date:** [December 17, 2023, 9:09am UTC](https://forum.chuwi.com/t/gemibook-pro-n5100-is-it-a-wifi-bluetooth-hardware-issue/42573/1 "2023-12-17T09:09:32Z")

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Hi,

I hope someone here would be able to assist. My laptop’s wifi/bluetooth is not working anymore. I have followed instructions I found here about using the N5100 driver rar which didn’t help, and tried also a new install of windows 11 which didn’t help either.

1. I wonder if there is a clear cut indication that the problem is with hardware? is there any way to know this for sure?
2. Are there any changes to BIOS that influence wifi/bluetooth not working? I tried some changes in BIOS but didn’t manage to fix it - that way. What should be the BIOS settings for wifi/bluetooth to work?

Thanks  
Dan

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**Author:** ![eldijomo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/eldijomo/32/8086_2.png) [@eldijomo](https://forum.chuwi.com/u/eldijomo)\
**Post date:** [March 23, 2024, 7:59pm UTC](https://forum.chuwi.com/t/gemibook-pro-n5100-is-it-a-wifi-bluetooth-hardware-issue/42573/2 "2024-03-23T19:59:26Z")

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[https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html](https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html)