# Help! I upgraded Windows from 10 to 11 and lost my sound. Could you give me the driver and tell me how to install it?

**URL:** <https://forum.chuwi.com/t/help-i-upgraded-windows-from-10-to-11-and-lost-my-sound-could-you-give-me-the-driver-and-tell-me-how-to-install-it/56169>\
**Category:** GemiBook Pro\
**Created:** [August 15, 2026, 12:18pm UTC](https://forum.chuwi.com/t/help-i-upgraded-windows-from-10-to-11-and-lost-my-sound-could-you-give-me-the-driver-and-tell-me-how-to-install-it/56169 "2026-08-15T12:18:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gogojojo](https://avatars.discourse-cdn.com/v4/letter/g/58f4c7/32.png) [@gogojojo](https://forum.chuwi.com/u/gogojojo)\
**Post date:** [August 15, 2026, 12:18pm UTC](https://forum.chuwi.com/t/help-i-upgraded-windows-from-10-to-11-and-lost-my-sound-could-you-give-me-the-driver-and-tell-me-how-to-install-it/56169/1 "2026-08-15T12:18:56Z")

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N100,TYPE:CWI620 -PN1N5N5N1HDMXX,GemiBook Plus.

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**Author:** ![bruzan2025](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@bruzan2025](https://forum.chuwi.com/u/bruzan2025)\
**Post date:** [August 15, 2026, 4:30pm UTC](https://forum.chuwi.com/t/help-i-upgraded-windows-from-10-to-11-and-lost-my-sound-could-you-give-me-the-driver-and-tell-me-how-to-install-it/56169/2 "2026-08-15T16:30:13Z")

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> [@gogojojo](#):
>
> N100,TYPE:CWI620 -PN1N5N5N1HDMXX,GemiBook Plus.

If your computer model has a version of Windows 11: it must have a driver.

> [@gogojojo](#):
>
> TYPE:CWI620 -PN1N5N5N1HDMXX,GemiBook Plus.

You can download it from the Chuwi website, support center, or contact customer service.